Customer Service Operations Manager

Reckitt Customer Service Operations ManagerWe are a global team united by our purpose: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.Satisfy customers and drive business success as a key member of our Reckitt Customer Service team. As a Customer Service Operations Manager, you will be the welcoming voice and helping...

About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Richemont. In this role, you will be responsible for overseeing the customer service operations and ensuring that they meet the highest standards of quality, efficiency, and effectiveness.Key ResponsibilitiesManage customer service teams to...

Job Summary:We are seeking a highly skilled Customer Service Operations Manager to oversee daily customer services operations and ensure timely delivery of shipments.Main Responsibilities:Oversee daily customer services operations, monitoring level of service provided and ensuring timely delivery of shipments.Monitor all inbound and outbound shipments,...

Job SummaryInfor is seeking a highly skilled Cloud Service Operations Manager to lead the management of our Infor Managed Services (IMS) agreements, ensuring exceptional service delivery to our clients worldwide. This strategic and operational role requires a customer-centric approach, excellent communication skills, and a strong understanding of IT service...

Job SummaryAs a Service Desk Operations Manager at Cpim-1345, you will be responsible for leading the Service Desk and Desktop Support operations. This role requires a strong understanding of ITIL Framework, Windows Front-End Environment, and Ticketing System Tools. You will be responsible for developing objectives for day-to-day activities, conducting...

We are seeking a seasoned Customer Service Manager to oversee our customer care team in Mexico, with a focus on call center operations.Key Responsibilities:- Attracting top talent to the customer service team.- Conducting in-depth interviews with prospects.- Managing onboarding, training, and performance evaluation activities.- Developing and implementing...

**About the Role**We are seeking a skilled Customer Service Manager to lead our center's operations and ensure a seamless experience for our members.As a key member of our team, you will be responsible for managing the day-to-day activities of the center, including customer service, sales support, and team management.**Key Responsibilities**• Manage...

The Senior Customer Service Manager role at Citi is a key position responsible for leading a team in delivering exceptional customer service and support to external clients.**Key Responsibilities:**• Manage a team of customer service representatives to ensure seamless delivery of customer service support.• Evaluate team performance, make recommendations...

Job Summary:Universal Language Service, Inc. seeks an experienced Contact Center Operations Manager to oversee daily contact center operations and remote 24/7 interpreter services. The ideal candidate will ensure customer service KPI goals are met through employee retention and workforce management best practices.Key Responsibilities:Manage day-to-day...

**Company Overview**Burberry Limited is a renowned luxury fashion brand that has been at the forefront of creativity and innovation since its founding in 1856. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, customers, and communities.As a values-driven brand, we are committed to being a force...

**Customer Service Manager Role**At Case Consultores, we are seeking a skilled Customer Service Manager to lead our customer service operations in Mexico and North Latin America. This position requires a strong analytical mindset, excellent communication skills, and the ability to drive results.**Key Responsibilities:**• Contribute customer service...

Company OverviewCertu Systems is a cutting-edge start-up revolutionizing logistics operations with the most reliable AI Engine. Our mission is to bridge the gap between supply and demand through intelligent data analytics, automated workflow, and continuous process improvements.Job SummaryWe are seeking a highly skilled Customer Service Operations Specialist...

**About the Role**We are seeking a highly skilled Customer Service Operations Specialist to join our team at PepsiCo. As a key member of our operations team, you will be responsible for ensuring day-to-day order processing for PepsiCo operations, driving gold standard customer service, and maintaining site performance metrics through the use of standard...

About the Role:The Customer Service Operations Coordinator will oversee the demand process through direct communication with customers, commercial, and vendor scheduler-MPS departments. They will play a critical role in creating a monthly Sales Inventory Operations Plan, ensuring the plant's short to long-term operations performance. This individual will be...

About the RoleThis exciting position offers a unique opportunity to join our team as a Customer Service Operations Specialist. In this role, you will be responsible for managing customer orders, generating invoices, and collaborating with various departments to ensure seamless operations.ResponsibilitiesManage customer orders from receipt to delivery,...

**Job Overview:**We are seeking a highly skilled Customer Service Operations Coordinator to join our team in Mexico City. In this role, you will be responsible for providing exceptional customer service and support to internal and external clients.Key Responsibilities:Monitor sales orders, inventory, and generate reports to ensure efficient...

Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring timely and efficient delivery of...

Meet the RoleAs a Senior Service Operations Manager at Backbase, you will oversee a portfolio of current "Run"-in production customers. Your primary focus will be on developing and owning the Service Excellence practice, with a strong emphasis on improving customer satisfaction, quality, and stability with our in-production clients.You will promote active,...

Job Title: Customer Service Resolution ManagerLocation: Global OpportunitiesWe are seeking a skilled Customer Service Resolution Manager to join our team at Marriott Vacations Worldwide. As a key member of our customer service department, you will be responsible for addressing member problems through investigation and tracking of individual incidents.About...

Job SummaryWe are seeking a highly skilled Logistics Operations Manager to lead our team in Mexico. The ideal candidate will have a strong background in logistics management, customs declaration, and international freight forwarding.Key ResponsibilitiesLead the operation team to undertake customer customs clearance, warehousing, delivery, and other service...