Business Operations Associate
hace 2 semanas
The Operations Support Associate role at Citi is an entry-level position that provides day-to-day operations support in alignment with the company's operations support infrastructure and processes.
**Key Responsibilities:**
• Identify, analyze, and solve key issues in assigned areas and deliver supporting documents to corresponding teams
• Assist with the management of various reports, including business reporting, monthly operating reports, and business scorecards, and provide clear communication regarding local policies and processes
• Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
• Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates
• Monitor requirements related to compliance with Corporate Policies
• Monitor and implement corrective actions derived from MCA reviews and other control entities
• Provide exceptional client experience and fulfill client necessities
**Requirements:**
• 2-5 years of relevant experience
• Proficient in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work in a fast-paced and changing environment
• Ability to analyze data and solve problems
• Proven organizational and time management skills
**Education:**
Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**El Analista Back Office SUCURSALES requiere:**
• **Habilidades de análisis.**
• **Un manejo EXCEL aceptable**
• **Buena comunicación oral y escrita**
• **Habituado al trabajo bajo presión.**
• **Enfocado a resultados.**
• Experiencia deseable en SUCURSALES
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Operations Support Associate
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Support Associate is responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes. This role serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients.**Key Responsibilities:** Identify, analyze, and solve key issues in...
-
Operations Support Specialist
hace 4 semanas
Metepec, México Citi A tiempo completoOperations Support AssociateThe Operations Support Associate plays a vital role in providing day-to-day operations support to Citi's operations infrastructure and processes. This entry-level position is responsible for maintaining records, storing and retrieving documents, and performing account maintenance tasks in coordination with the Operations - Core...
-
Operations Support Specialist
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Support Associate at Citi is an entry-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes. The role involves serving as a liaison between operations staff, relationship managers, project managers, custodians, and clients.**Key Responsibilities:**...
-
Operations Support Analyst
hace 3 semanas
Metepec, México Citi A tiempo completoOperations Support Analyst Job DescriptionCiti is seeking a highly skilled Operations Support Analyst to join our team. As an Operations Support Analyst, you will play a critical role in providing day-to-day operations support to our clients.Key Responsibilities:Provide operations support services, including record/documentation maintenance, storage &...
-
Operations Support Analyst
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Support Analyst plays a vital role in ensuring the smooth operation of Citi's business processes. This entry-level position is responsible for providing day-to-day operations support, including record maintenance, storage and retrieval of records, account maintenance, and imaging. The Operations Support Analyst serves as a liaison between...
-
Operations Support Specialist
hace 4 semanas
Metepec, México Citi A tiempo completoOperations Support Analyst 1The Operations Support Analyst 1 is an entry-level position responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.Key...
-
Operations Supervisor
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Supervisor is a key leadership role responsible for overseeing the delivery of operations support services in alignment with Citi's operations infrastructure and processes.**Key Responsibilities:**Lead and mentor a team of operations professionals through delegating tasks and responsibilities, and recommending new work procedures to streamline...
-
Operations Supervisor
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Supervisor is a key role within Citi's Operations - Core team, responsible for providing leadership and direction to a team of employees. The primary objective of this position is to ensure the seamless delivery of operations support services in alignment with Citi's operations support infrastructure and processes.**Key Responsibilities:**...
-
Communication Specialist
hace 3 semanas
Metepec, México Citi A tiempo completoCiti is seeking a highly skilled and organized individual to join our Operations team as an Operations Support Associate. This role is responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.Key Responsibilities:• Identify and analyze key issues in assigned areas and deliver...
-
Senior Quality Assurance Manager
hace 4 semanas
Metepec, México Citi A tiempo completoJob SummaryCiti is seeking a Senior Quality Assurance Manager to join our team. As a key member of our operations team, you will be responsible for supervising a medium-sized team that handles escalation calls, performs call monitoring/scoring, and evaluates and resolves exceptional situations.ResponsibilitiesEvaluate and resolve complex issues that impact...
-
Collections Team Lead
hace 3 semanas
Metepec, México Citi A tiempo completoJob Title: Collections Team LeadAs a Collections Team Lead at Citi, you will play a critical role in ensuring the smooth operation of our call center area, driving high-quality customer care, and achieving organizational goals. Your leadership skills will be essential in building and managing a team of representatives, providing coaching and guidance to...
-
Operations Support Associate
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Support Associate is an entry-level position responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.**Key Responsibilities:** Identify, analyze, and...
-
Business Operations Coordinator
hace 1 semana
Metepec, México Citi A tiempo completoAs a key member of the Operations team at Citi, the Business Operations Coordinator plays a vital role in providing day-to-day operations support to ensure the smooth execution of business processes.**Key Responsibilities**:(1) Collaborate with Operations staff and Relationship Managers to identify and analyze key issues and deliver supporting documents to...
-
Ops Support Associate 2
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Ops Support Associate
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Operations Support Specialist
hace 3 semanas
Metepec, México Citigroup Inc. A tiempo completoJob Summary: We are seeking an Operations Support Associate to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Key Responsibilities:Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas.Assist with the management of various reports,...
-
Customer Service Operations Specialist
hace 2 semanas
Metepec, México Citi A tiempo completoThe Operations Support Analyst role at Citi involves providing day-to-day operations support in alignment with the company's operations support infrastructure and processes. Key responsibilities include:• Collaborating with Operations staff, Relationship Managers, and Project Managers to deliver high-quality client reports and advises.• Performing...
-
Analista Backoffice Sucursales
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Back Office Bancanet Personas Fisicas
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Representante de Back Office Personas Fisicas
hace 2 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Customer Service Representative Bilingual
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Analista Back Office Personas Fisicas con Actividad
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Business Professional
hace 1 semana
Metepec, México Venta De Ropa Y Accesorios A tiempo completoJob Title: {title}As a Business Professional, you will be responsible for managing day-to-day operations and leading cross-functional teams.Main Responsibilities:Develop and implement strategic plans to drive business growth.Lead project teams to deliver results on time and within budget.Foster a culture of innovation and excellence.About Us:{company} is a...
-
Analista de Back Office Bancanet
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Asesor de Comunicación
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Analista Back Office Sucursales C08
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Operations Support Specialist
hace 3 semanas
Metepec, México Citi A tiempo completoThe Operations Support Specialist is an entry-level position responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.**Key Responsibilities:** Perform business analysis...
-
Customer Service Representative Bilingual
hace 2 semanas
Metepec, México Citi A tiempo completoThe Operations Support Associate role at Citi is an entry-level position that provides day-to-day operations support in alignment with Citi operations support infrastructure and processes. This role serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients.**Key Responsibilities:**• Identify, analyze,...
-
Collections Team Lead
hace 2 semanas
Metepec, México Citi A tiempo completo**Job Summary**:Citi is seeking an experienced Collections Team Lead to join our team. The successful candidate will be responsible for assisting day-to-day operations, ensuring a smooth workflow, and meeting predetermined goals.Key Responsibilities:Assist the manager in coaching a team of representatives to provide high-quality customer care, focusing on...
-
Operations Manager for Retail Accounts
hace 2 semanas
Metepec, México Citi A tiempo completoThe Operations Manager for Retail Accounts is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support...
-
Analista de Back Office Cobranza
hace 5 meses
Metepec, México Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...