Business Operations Associate

hace 2 semanas


Metepec, México Citi A tiempo completo

The Operations Support Associate role at Citi is an entry-level position that provides day-to-day operations support in alignment with the company's operations support infrastructure and processes.

**Key Responsibilities:**

• Identify, analyze, and solve key issues in assigned areas and deliver supporting documents to corresponding teams
• Assist with the management of various reports, including business reporting, monthly operating reports, and business scorecards, and provide clear communication regarding local policies and processes
• Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
• Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates
• Monitor requirements related to compliance with Corporate Policies
• Monitor and implement corrective actions derived from MCA reviews and other control entities
• Provide exceptional client experience and fulfill client necessities

**Requirements:**

• 2-5 years of relevant experience
• Proficient in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work in a fast-paced and changing environment
• Ability to analyze data and solve problems
• Proven organizational and time management skills

**Education:**

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**El Analista Back Office SUCURSALES requiere:**

• **Habilidades de análisis.**
• **Un manejo EXCEL aceptable**
• **Buena comunicación oral y escrita**
• **Habituado al trabajo bajo presión.**
• **Enfocado a resultados.**
• Experiencia deseable en SUCURSALES

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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