Service Department Manager

hace 2 días


Xico, México Epson America, Inc A tiempo completo

**Job Summary**:

Epson America, Inc is seeking a skilled Service Department Manager to oversee the daily activities of the service department. The ideal candidate will have a strong background in technical support and experience in managing a team.

**Key Responsibilities**:

• Coordinate and supervise the activities and works made by technical personnel to ensure customer satisfaction and quality standards are met.

• Develop and implement processes to improve service department efficiency and effectiveness.

• Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.

**Requirements**:

• Bachelor's degree in a related field or equivalent experience.

• 5-8 years of experience in a technical support or management role.

• Strong leadership and communication skills.

**What We Offer**:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.



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