Service Department Manager
hace 2 días
**Job Summary**:
Epson America, Inc is seeking a skilled Service Department Manager to oversee the daily activities of the service department. The ideal candidate will have a strong background in technical support and experience in managing a team.
**Key Responsibilities**:
• Coordinate and supervise the activities and works made by technical personnel to ensure customer satisfaction and quality standards are met.
• Develop and implement processes to improve service department efficiency and effectiveness.
• Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
**Requirements**:
• Bachelor's degree in a related field or equivalent experience.
• 5-8 years of experience in a technical support or management role.
• Strong leadership and communication skills.
**What We Offer**:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
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