Customer Service Trainee
hace 1 semana
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
**Job Summary**
We are seeking a highly motivated and detail-oriented Customer Service Trainee to join our team. As a Customer Service Trainee, you will be responsible for launching Sales Orders into production according to customer requirements and supporting with reports and audits.
**Key Responsibilities**
- Launch Sales Orders into production according to customer requirements.
- Collect and maintain auditable documents for each Purchase Order.
- Invoice Purchase Orders with accurate data.
- Support commercial operations such as pricing negotiation, contract signing, and collection.
- Contribute to the consolidation of accurate data for forecast reports.
**Requirements**
- Recent graduate from Business Administration, International Relations, or a related field.
- 1 year of experience in a similar position or customer-oriented field.
- Fluent in English, both oral and written.
- Excellent customer service skills, effective communication, problem-solving, empathy, negotiation skills, and long-term relationship development.
**What We Offer**
- Comprehensive benefits program for full-time employees and their eligible dependents.
- Elective Health and Dental plans.
- Company-paid holidays, vacation days, and paid sick leave.
- Company-provided Life Insurance.
**Why Join Thales?**
At Thales, we value our employees and offer a dynamic and supportive work environment. If you are passionate about working in a fast-paced and innovative industry, we encourage you to apply for this exciting opportunity.
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