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Customer Success Associate
hace 2 meses
We are seeking a highly motivated and strategic Customer Success Associate to join our global Customer Success Team at Jeeves. This role will be responsible for providing exceptional support to our clients, driving adoption, retention, and growth.
Key Responsibilities:- Provide best-in-class support to our global portfolio
- Manage and resolve tickets using Zendesk and Hubspot
- Incentivize spend increase to existing companies
- Document processes and enhancements for the internal team
- 2+ years of experience in support roles
- Mandatory fluency in English and Spanish, Portuguese is a plus
- Advanced communication skills (written and spoken)
- Self-starter, proactive, and highly motivated
- Team player and hands-on
Why Jeeves? We are a dynamic and growing company that values our clients and employees. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.
