Customer Success Associate
hace 4 semanas
At Qualtrics, we're dedicated to delivering exceptional frontline experiences, building high-performing teams, and designing products people love. As a key member of our Customer Operations organization, you'll play a pivotal role in helping our customers achieve extraordinary business results.
The Customer Success Associate role is a critical component of our mission to ensure healthy revenue and enable customer-facing teams to prioritize their time towards high-risk and high-need accounts. You'll thrive in a fast-paced environment, collaborating with finance, marketing, product, engineering, sales, legal, security, and other teams to produce deliverables that drive customer success.
**Key Responsibilities:**
- Engage with internal stakeholders to produce critical deliverables that support customer-facing teams.
- Partner with customer-facing account teams to optimize the renewal journey and drive business impact.
- Surface and present actionable insights to support Book of Business management and planning.
- Assist with customer-facing events, such as webinars, user groups, product demos, and XM Days.
- Research and summarize key materials to answer client questions and track feature requests.
**Requirements:**
- Bachelor's degree
- Strong prioritization skills with the ability to be proactive
- Collaboration skills
- Proficient written and verbal English communication
- Desire to improve processes and work through ambiguity
- Interest in the technology industry
**What We're Looking For:**
We're seeking a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences. If you're a team player with a strong work ethic and a desire to learn and grow, we encourage you to apply.
-
Technical Customer Success Associate
hace 4 semanas
Xico, México Circles A tiempo completo• **Job Title:** Technical Customer Success Associate• **Company:** Circles• **Job Description:**• At Circles, we are seeking a Technical Customer Success Associate to join our team. As a Technical Customer Success Associate, you will play a crucial role in ensuring customer satisfaction and success through technical support, problem-solving, and...
-
Customer Success Associate
hace 4 semanas
Xico, México 6Sense A tiempo completoOur MissionAt 6sense, we're revolutionizing the way B2B organizations create revenue by predicting customer buying behavior and recommending the best course of action. Our Revenue AI platform is the only sales and marketing platform that unlocks the ability to create, manage, and convert high-quality pipeline to revenue.Our PeopleWe're a team of passionate...
-
Customer Success Associate
hace 4 semanas
Xico, México Thomson Reuters A tiempo completoAbout the Role:In this opportunity as an Associate Customer Success Executive, you will lead the charge in driving renewal and upsell sales motions for existing accounts. You will identify the best virtual channel for engagement with customers, validate customer needs, and shape product plans to drive sales to close. Additionally, you will support in...
-
Customer Success Manager
hace 1 mes
Xico, México Salesforce, Inc. A tiempo completoJob Title: Customer Success ManagerAt Salesforce, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for partnering with our largest and highest-profile customers to ensure their success on the Salesforce platform.Key Responsibilities:Partner with...
-
Customer Success Professional
hace 1 mes
Xico, México Nielsen A tiempo completoAt Nielsen, we believe in empowering our associates to drive their own career growth. As a Customer Success Specialist, you will play a critical role in delivering value to our clients through expert data analysis and strategic recommendations.This position requires a strong understanding of Nielsen's products and data, as well as excellent communication and...
-
Customer Success Associate
hace 1 mes
Xico, México Thomson Reuters A tiempo completoAbout the Role:In this opportunity as an Associate Customer Success Executive, you will be responsible for driving renewal and upsell sales motions for existing accounts. You will identify the best virtual channel for engagement with customers, validate customer needs, shape product plans, and drive sales to close.Key Responsibilities:Closes renewals and...
-
Customer Success Specialist
hace 4 semanas
Xico, México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity as an Associate Customer Success Executive, you will play a key role in driving renewal and upsell sales motions for existing accounts, identifying the best virtual channel for engagement with customers, and validating customer needs to shape product plans and drive sales to close.Main Responsibilities:Close...
-
Customer Success Representative
hace 4 semanas
Xico, México Td Synnex A tiempo completo**About the Role**:We are seeking a highly motivated Customer Success Representative to join our team at TD SYNNEX Mexico. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and driving business growth.**Key Responsibilities:**- Demonstrate entry-level working knowledge of product, pricing,...
-
Customer Success Manager
hace 4 semanas
Xico, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We're the Customer Company, inspiring the future of business with AI, Data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth,...
-
Customer Success Professional
hace 5 días
Xico, México Salesforce, Inc. A tiempo completoUnlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, you will play a vital role in driving customer success and revenue growth. This is an exceptional opportunity to leverage your technical expertise and business acumen to deliver unparalleled value to our customers.About the RoleThis position requires an experienced...
-
Customer Success Manager
hace 4 semanas
Xico, México Zendesk A tiempo completoAt Zendesk, we're committed to empowering our customers to achieve their objectives through exceptional customer experiences. As a Customer Success Manager - Scaled Success Expert, you'll play a critical role in ensuring our customers realize value from our solutions.Key responsibilities include managing large portfolios of customers, leveraging data to...
-
Customer Support Associate Americas
hace 4 semanas
Xico, México Atlas Technology Solutions A tiempo completoWe're seeking a skilled Customer Support Associate to join our team at Atlas Technology Solutions. As a key member of our support team, you'll be the first point of contact for our clients worldwide, providing top-notch assistance and support to ensure their success.This is an exciting opportunity for a customer-focused individual who is passionate about...
-
Customer Experience Advocate
hace 1 semana
Xico, México Gigamon A tiempo completoAbout the RoleGigamon's mission is to deliver exceptional customer experiences, and we're seeking a skilled Customer Success Associate to join our team.
-
Customer Success Professional
hace 4 semanas
Xico, México Thomson Reuters A tiempo completoAbout the Role:This opportunity as an Associate Customer Success Executive will involve closing renewals and upsell opportunities for assigned geography and/or for leads assigned as part of a pooled resource group. The ideal candidate will be able to identify the best virtual channel for engagement with customers, validate customer needs, shape product...
-
Customer Success Manager
hace 1 mes
Xico, México Insider. A tiempo completoAbout UsAt Insider, we're a B2B SaaS company that drives growth for our clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've achieved unicorn status and are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor...
-
Customer Success Manager
hace 4 semanas
Xico, México Mindbody A tiempo completoWe're revolutionizing the fitness & wellness industry, and we're looking for talented professionals to help us achieve our mission. Mindbody + ClassPass bring together the best of both worlds: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...
-
Customer Success Specialist
hace 2 semanas
Xico, México Fairplay A tiempo completoAbout FairplayFairplay is a pioneering fintech company that empowers entrepreneurs to drive growth with innovative, flexible financing solutions. Our mission is to bridge the gap between financial and technological products, providing SMEs in Latin America with access to capital and business intelligence.Job SummaryWe are seeking a highly motivated CUSTOMER...
-
Customer Success Team Leader
hace 4 semanas
Xico, México Siteminder A tiempo completoAt SiteMinder, we value the individual contributions of our employees as the key to our success. Our diverse and inclusive culture empowers our employees to bring their unique perspectives and experiences to work, fostering a collaborative environment that drives innovation and growth.We're a team of passionate individuals who love technology and understand...
-
Technical Customer Success Manager
hace 4 semanas
Xico, México Crossover A tiempo completoMaximize Customer Success with Trilogy ProductsAs a Technical Customer Success Manager at Crossover, you will be responsible for bridging direct customer feedback with our product teams and harnessing impactful AI solutions to drive customer success. This role requires at least 3 years of experience in a customer success or product management role within the...
-
Rated Customer Success Professional
hace 3 semanas
Xico, México Ecovadis A tiempo completoAbout the RoleWe are seeking a highly skilled and passionate Customer Success Associate to join our team at Ecovadis, the leading provider of business sustainability ratings. As a key member of our Services of Engagement department, you will be responsible for engaging and supporting all companies to leverage Ecovadis solutions and foster continuous...