Strategic Business Control Leader

hace 4 semanas


Xico, México Citi A tiempo completo

Citi is seeking a seasoned Strategic Business Control Leader to provide full leadership and supervisory responsibility for our team. This role requires operational/service leadership and direction, applying in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.

Key Responsibilities:

• Provide quality oversight and monitoring to ensure our guidelines are met.
• Lead a team responsible for completing all types of quality and control reviews.
• Exercise full leadership and supervisory responsibility, ensuring team performance including timeliness of work, quality of reviews, and monthly/yearly scorecards.
• Oversee Quality procedures and keep them current, monitoring team workflow, and confirm tasks meet timeliness or come up with plans to keep all work current.
• Perform analysis on results and reporting based on reviews completed, communicate results to Operational teams including root cause analysis on defects.
• Assist with requests and may interface with compliance and audit examiners, analyze and identify risks based upon information provided when reviewing or adding new reviews.
• Act as a consultant to the business regarding process improvements for quality reviews, ensure appropriate controls are in place for all work performed.
• Drive corrective actions and develop corrective action recommendations, work with multiple MIS and system teams to ensure data is available for result analysis.
• Work with Ops Quality Control team members located in multiple sites, help drive consistency between the functions of Credit Operations through quality reviews, control reviews, audit feedback, and results.

Requirements:

• 5-8 years of experience leading teams preferred
• Ability to analyze results and identify strengths and opportunities
• Experience in creating and implementing processes that result in improved business performance
• Ability to work independently, prioritize, and work diligently under pressure
• Ability to effectively communicate with multiple lines of business and multiple layers of management
• Credit Operations experience required
• Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
• Navigates complexity to create clear, often unique solutions
• Demonstrate exceptional organizational skills
• Performance record with a history of increased responsibility, and task/project delivery
• Proven ability to make sound business decisions
• Superior execution skills with a focus on clear, realistic action steps and timelines
• Proven ability to communicate business rationale to internal and external counterparts

Salary Range: $80,000 - $120,000 per year (dependent on location and experience)



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