Technical Support Specialist with Expertise in Oracle Solutions

hace 7 días


Zapopan, Jalisco, México Ll Oefentherapie A tiempo completo

At Ll Oefentherapie, we strive to provide exceptional support to our customers. As a Senior Technical Support Engineer, you will play a critical role in delivering post-sales support and solutions while serving as an advocate for customer needs.

This position involves resolving non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.

You will serve as a primary point of contact for customers, facilitating relationships with Support and providing advice and assistance to internal employees on diverse customer situations and escalated issues.

This is a complex role that requires independent judgment and may involve project lead responsibilities. You must have a strong technical background, preferably a BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry, or equivalent experience demonstrating an understanding of Oracle Applications at a functional and technical level.

We offer a competitive salary ranging from **$80,000** to **$120,000** per year, depending on qualifications and experience.



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