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Support Specialist

hace 2 meses


Ciudad de México, Ciudad de México Capgemini A tiempo completo

Job Summary:

We are seeking a highly skilled SQL Support Specialist (L2) to join our team at Capgemini. As a key member of our support team, you will be responsible for providing timely and responsive support to our clients, ensuring the smooth operation of their SQL systems.

Key Responsibilities:

  • Manage and resolve SQL-related incidents independently, utilizing your analytical and problem-solving skills.
  • Collaborate with cross-functional teams to identify and implement process improvements, ensuring high-quality support services.
  • Develop and maintain strong relationships with clients, providing proactive support and ensuring their SQL systems are running efficiently.
  • Stay up-to-date with the latest SQL technologies and best practices, applying this knowledge to improve support services and drive business growth.

Requirements:

  • 3-5 years of relevant SQL support experience, with a strong understanding of SQL Server and related technologies.
  • Excellent analytical, problem-solving, and communication skills, with the ability to work independently and as part of a team.
  • Strong technical skills, with experience in managing SQL databases, troubleshooting issues, and implementing solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • A competitive compensation and benefits package, including opportunities for career growth and professional development.
  • A collaborative and dynamic work environment, with a focus on teamwork, innovation, and continuous improvement.
  • The chance to work with a global leader in the IT industry, with a presence in over 340 locations worldwide.

About Capgemini:

Capgemini is a global leader in consulting, technology, and outsourcing services, with a presence in over 340 locations worldwide. We are a deeply multicultural organization, with a strong focus on innovation, teamwork, and customer satisfaction. Our Collaborative Business ExperienceTM approach enables us to deliver high-quality services to our clients, while our Rightshore delivery model ensures that we can meet the needs of our clients, wherever they are in the world.