Service Desk Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Inetum A tiempo completo
Service Desk Position at Inetum

Somos Inetum, una compañía de servicios ágiles que proporciona soluciones digitales y un grupo global de tecnólogos que acompaña a sus clientes en el proceso de digitalización aprovechando al máximo el digital flow.

En Inetum, buscamos a un profesional con experiencia en equipos de soporte técnico, retail y banca, que se integre a nuestro equipo en un importante proyecto con una prestigiosa entidad.

Responsabilidades:

  • Experiencia mínima de 2 años como Service Desk
  • Experiencia en equipos Retail (POS, dispositivos móviles, servidores, impresoras, escáneres, verificadores de precio, etc.) y Banca (impresoras, equipos personales, dispositivos móviles, PC ́s, Laptop's, escáneres, servidores, equipos de comunicación, etc.)
  • Experiencia en el manejo de borrado seguro y protocolos de seguridad informática
  • Excelente nivel de relacionamiento con usuarios finales
  • Soporte Técnico vía telefónica (mínimo 6 meses de experiencia)
  • Soporte a nivel de software y hardware

Requisitos:

  • Conocimientos en tecnologías de información y comunicación
  • Capacidad para trabajar en equipo y resolver problemas de manera efectiva
  • Excelente comunicación y habilidades de relación con usuarios finales

Beneficios:

  • Seguro de vida
  • Lugar de trabajo: Empleo presencial
  • Horario: Incluye fines de semana

Si eres un profesional con experiencia en soporte técnico y deseas unirte a un equipo dinámico y apasionado, aplica ahora

En Inetum promovemos la diversidad de género, origen étnico, nacionalidad, la inclusión de personas con discapacidad y/o habilidades diferentes mediante la igualdad de oportunidades en todos los procesos y buscamos ampliar las oportunidades de desarrollo profesional.

Inetum

Positive digital flow


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