Career Opportunity as Client Support Specialist

hace 4 días


Zapopan, Jalisco, México Intugo A tiempo completo

Intugo is a company that provides high-quality telephonic support to potential new law firm/attorney customers through a legal intake process.

The estimated salary for this position is around $16,000 per month, with additional benefits such as a monthly bonus of $1,500, food stamps, savings stamps, and a 15-day Christmas bonus. The salary may vary depending on the location, but in Guadalajara, Jalisco, it's approximately $3,450 per week net.

This role involves receiving intakes for legal situations from potential new clients via electronic or telephonic sources. Responsibilities include making multiple follow-up calls to potential new clients with the goal of making successful contact, discussing their legal situation, and sending legal documents for signature.

Key qualifications for this position include previous experience in a direct customer contact position, customer service orientation, excellent written and verbal communication skills, and basic PC knowledge. A working knowledge of Windows operating systems, internet, and mainstream web browsers is also required.

The schedule for this position is Monday to Friday, 9:00 AM to 6:00 PM. This is a fully onsite position in Guadalajara, Jalisco, and requires advanced English skills and a high school diploma or equivalent.

To be successful in this role, you will need to have a strong understanding of the legal intake process and be able to effectively communicate with potential new clients. You will also need to be able to work independently and as part of a team to meet performance goals and objectives.



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