E-commerce Cloud Support Professional

hace 3 semanas


Xico, México Viseo A tiempo completo
About Us

Viseo is a company dedicated to strengthening the activities of our team by providing high-quality services to our clients.

Job Overview

We are seeking a Salesforce Commerce Cloud Support Analyst to work with one of our major client's e-commerce platforms. The successful candidate will be responsible for diagnosing platform problems, advising clients on possible solutions, and resolving technical queries in a timely manner.

Your Role

This role involves working with various technologies and languages, including HTML, CSS, and JavaScript. You will also provide technical support and guidance to resolve users' SFCC platform problems, perform user administrative tasks, and log and process support calls. Additionally, you will use object-oriented techniques to create reusable, easy-to-maintain code.

Your Profile

This is a hybrid position that requires regular presence in our customer's offices in Mexico City. You must have strong communication skills and knowledge of the Salesforce Commerce Cloud Platform, as well as 1+ years of SFRA experience.

Benefits

The salary range for this position is $60,000 - $80,000 per year, based on your experience. Other benefits include medical insurance, generous vacation policy (22 days paid vacation per year), and food/luncheon vouchers.


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