Senior ITIL Service Support Specialist

hace 4 semanas


Xico, México Ntt Data A tiempo completo
Job Summary:

We are seeking a highly skilled Senior ITIL Service Support Specialist to oversee, facilitate, and administer ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.

About the Role:

As a key member of our team, you will be responsible for the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management, and configuration management.

About NTT DATA Services:

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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