Technical Support Specialist

hace 1 mes


Zapopan, Jalisco, México Ntt Data A tiempo completo

We are currently seeking a Technical Support Specialist to join our team at Ntt Data in Guadalajara.

**Job Summary:**

This is a part-time opportunity that requires the candidate to work 22.5 hours per week on morning shifts. The ideal candidate will have advanced English skills, interest in working in an IT environment, and 6 months of experience in customer service.

**Key Responsibilities:**

  • Provide general L1 support for hardware and MS Office packages
  • Answer technical support calls and escalate to other support groups
  • Document troubleshooting steps and detailed descriptions of customer incidents and requests

**Requirements:**

  • Availability to work 7:00 - 11:30 AM (ON-SITE)
  • Interest in working on morning shifts
  • Advanced English skills
  • Experience in Customer Service (6 months)

**Benefits:**

  • Competitive salary up to $7,650.00 per month
  • Grocery tickets - 12% of base salary
  • 30 days of Christmas bonus
  • 12 days of vacations
  • 50% Vacation bonus
  • 5 personal days per year
  • Medical insurance
  • Life insurance
  • Dental Insurance
  • Discounts with selected Optics

**Location:** In-person work in Guadalajara, Mexico.



  • Zapopan, Jalisco, México Oracle A tiempo completo

    **Overview**We are seeking a highly skilled Technical Production Support Specialist to join our team at Oracle. As a key member of our APP SRE / Production Support team, you will play a crucial role in supporting TPM Application from the sustaining engineering point of view.**Job Responsibilities**As a Technical Production Support Specialist, your primary...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team, providing top-notch support and solutions to our customer base while championing their needs.


  • Zapopan, Jalisco, México Oracle A tiempo completo

    At Oracle, we are seeking a highly skilled and experienced Technical Support Specialist to join our IT-Support organization. As a key member of our team, you will be responsible for providing technical assistance to employees 24x7x365.This role involves resolving technical questions regarding system hardware, operating systems, applications, and networks....


  • Zapopan, Jalisco, México Oracle A tiempo completo

    **Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a key member of our support organization, you will play a critical role in delivering exceptional customer experiences and resolving complex technical issues.**Key Responsibilities:Provide timely and effective support to customers via phone, email, and...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    **Job Overview**We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. This is a fantastic opportunity for an experienced technical professional to work closely with customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve problems related to the installation, maintenance, and...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    About the JobWe are seeking an experienced Technical Oracle Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing expert technical guidance and support to our customers.Job DescriptionThe successful candidate will have 4+ years of experience in providing technical customer support, with a...


  • Zapopan, Jalisco, México BlueOptima A tiempo completo

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at BlueOptima. The ideal candidate will be responsible for providing top-notch technical support to our customers, troubleshooting complex issues, and ensuring a smooth user experience.Key Responsibilities:Respond to customer inquiries via...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance to customers, OEMs, and VARs for issues related to the installation, maintenance, and use of Oracle products.Key Responsibilities:Provide technical support...


  • Zapopan, Jalisco, México Blueoptima A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our team at BlueOptima. Located in Guadalajara, Mexico, this role offers an exciting opportunity to work with a global company that provides industry-leading objective metrics in software development.The ideal candidate will have a strong background in IT support, with hands-on experience...


  • Zapopan, Jalisco, México Hcltech A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Zapopan, Jalisco, México. As a key member of our IT department, you will play a critical role in providing exceptional technical support to our clients.


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Oracle. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Estimated Salary: $65,000 - $85,000 per yearKey Responsibilities:• Diagnose and troubleshoot complex...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Oracle is seeking a skilled Technical Support Specialist to join its IT-Support organization. This role requires providing technical assistance to employees 24/7, with a focus on resolving complex system issues.Job OverviewThe successful candidate will be responsible for troubleshooting and resolving technical questions related to system hardware, operating...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our IT-Support organization at Oracle. This position is designed to provide technical assistance to employees, focusing on resolving complex technical issues related to system hardware, operating systems, applications, and networks.ResponsibilitiesServe as the first point of...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    About OracleAs a global technology leader, Oracle is responsible for delivering innovative solutions that help our customers achieve their business goals. We offer a comprehensive range of products and services that enable businesses to streamline operations, improve customer experiences, and drive growth.Salary Range: $60,000 - $80,000 per yearAbout the...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Oracle is a leading provider of enterprise software solutions, and we are seeking an experienced Expert Technical Support Specialist to join our team. This role is ideal for individuals with a strong passion for problem-solving and excellent communication skills.Job Summary:We are looking for a highly skilled technical support specialist to provide...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Title: Technical Support Specialist for OracleAbout the Role:We are seeking an experienced IT support professional to join our team as a Technical Support Specialist. In this role, you will be the primary point of contact for Spanish-speaking clients seeking technical assistance and support.Key Responsibilities:Provide exceptional customer service to...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryAs a Technical Support Specialist with Oracle, you will play a key role in delivering exceptional post-sales support and solutions to our customers. Your focus will be on resolving non-technical customer inquiries via phone and electronic means, as well as providing technical assistance and troubleshooting for our applications and technologies.Key...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Key Responsibilities:L1 Support, monitoring of the performance and proactive thresholds for the Oracle SSC CustomersThis includes, but is not limited to:Monitor Oracle Cloud Management Dashboards for OCI customers. Acknowledge alerts and inform customers of critical issues. Partnering with our SSC teams to provide solutions to customersRequirements:-...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job OverviewWe are seeking an experienced Senior Technical Support Analyst to provide expert support for our logistics products in Oracle's E-Business Suite.


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Oracle is a leading provider of enterprise software solutions, and we are currently seeking a skilled Senior Technical Specialist to join our support team.Estimated Salary: $120,000 - $180,000 per yearAs a Senior Technical Specialist, you will play a critical role in providing exceptional technical support to our customers. Your primary responsibilities will...