Enterprise Customer Success Strategist
hace 4 semanas
We are looking for a skilled Enterprise Customer Success Strategist to join our team at SAP.
As an Enterprise Customer Success Strategist, you will work directly with customers to guide them through their business journey with our solutions. Your primary goal will be to increase customer satisfaction, retention, renewals, references and upsells for Cloud products within your assigned solution portfolio.
You will oversee key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. You will serve as the strategic point of contact for the customer within the assigned solution portfolio and leverage appropriate resources across SAP functions to maintain overall customer health.
The salary for this position is around $80,000 per year, although this may vary based on location and experience. This is a full-time employment opportunity that offers a great salary and benefits package, as well as opportunities for professional growth and development.
To be successful in this role, you will need to have 2-3 years of work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales and/or account management that includes resolution and escalation management.
You should also have strong communication skills including fluency in English and local language, proficient interpersonal skills including passion, curiosity, effective listening skills, professional presence, empathy and 'can-get-it-done' mentality, demonstrated ability to collaborate across diverse stakeholders and business functions in a complex, matrixed environment, and strong Business Acumen including demonstrated knowledge of business processes and/or industries.
This is a fantastic opportunity to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
We offer a hybrid work setup consisting of three days a week in the office or on-site with customers or partners, allowing you to balance your work and personal life effectively. Our company culture is focused on collaboration and a shared passion to help the world run better, offering a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
-
Enterprise Product Strategist for Customer Success
hace 4 semanas
Ciudad de México, Ciudad de México Crossover A tiempo completoTechnical Customer Success Manager TrilogyRole OverviewCrossover is the world's #1 source of full-time remote jobs, and we're recruiting this role for our client, Trilogy. As an Enterprise Product Strategist for Customer Success, you will play a crucial role in maximizing customer success with our product suite.In this position, you will decode product usage...
-
Enterprise Client Success Strategist
hace 2 semanas
Ciudad de México, Ciudad de México Emi Labs A tiempo completoAbout the RoleAs an Enterprise Client Success Strategist at Emi Labs, you will be responsible for managing the relationships with our enterprise clients. Your primary goal will be to ensure that they get the most out of our platform and become loyal promoters.You will work closely with the leadership team and champions of our clients to drive adoption,...
-
Enterprise Customer Success Strategist
hace 3 semanas
Ciudad de México, Ciudad de México Signifyd A tiempo completoAs a Senior Enterprise Customer Success Manager at Signifyd, you'll play a pivotal role in driving the success of our customers and expanding their portfolios. Your expertise in customer success management, technology acumen, and passion for delivering outstanding results will be key in achieving our goals.ResponsibilitiesYou will oversee the entire customer...
-
Enterprise Sales Strategist
hace 2 días
Ciudad de México, Ciudad de México Abnormal Security A tiempo completoAbnormal Security is seeking a highly accomplished Enterprise Sales Strategist to drive revenue growth and lead a world-class sales team. The ideal candidate will have a proven track record of exceeding sales quotas, successfully closing complex enterprise deals, and fostering strong relationships with executive-level customers.About the RoleThis role offers...
-
Customer Success Strategist
hace 4 semanas
Ciudad de México, Ciudad de México Insider A tiempo completoAbout UsWe are Insider, a pioneering B2B SaaS company that drives growth for its clients worldwide. Our AI-native platform empowers marketers to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency.As a unicorn-backed company, we are trusted by 1200+ brands from high-growth startups to the most...
-
Chief Customer Success Strategist
hace 4 semanas
Ciudad de México, Ciudad de México ServiceNow A tiempo completoAbout the RoleThe Chief Customer Success Strategist will develop C-level executive relationships and relationship management across 1-3 customers. This role is responsible for improving Customer Outcomes at these managed accounts, leading to customer product adoption, renewals, and expansion of ServiceNow offerings.Key Responsibilities:Service 1-3 large...
-
Customer Success Strategist
hace 4 semanas
Ciudad de México, Ciudad de México Scale Up Recruiting Partners A tiempo completoAbout Scale Up Recruiting PartnersWe are a leading recruiting partner dedicated to helping businesses scale up their operations. Our mission is to connect talented professionals with opportunities that drive growth and success.Job SummaryWe are seeking an experienced Customer Success Strategist to join our team. In this role, you will be responsible for...
-
AI-Powered Customer Success Strategist
hace 3 semanas
Ciudad de México, Ciudad de México Crossover A tiempo completoJob OverviewAs an AI-Powered Customer Success Strategist, you will be responsible for maximizing customer success with Trilogy products by bridging direct customer feedback with our product teams and harnessing impactful AI solutions. About the RoleThis is a full-time (40 hours per week), long-term position. The compensation level for this role is $100,000...
-
Enterprise Platform Strategist
hace 4 semanas
Ciudad de México, Ciudad de México ServiceNow A tiempo completoAt ServiceNow, we're looking for a seasoned Enterprise Platform Strategist to join our team.About the RoleWe're seeking an experienced professional with a strong background in managing large-scale platform deployments and technical governance. As an Enterprise Platform Strategist, you'll play a key role in helping our customers establish a robust technical...
-
Enterprise Customer Success Manager
hace 4 semanas
Ciudad de México, Ciudad de México InEvent A tiempo completoAbout InEventInEvent is a fast-paced B2B startup that develops innovative solutions for hospitality and marketing within large enterprises. We create high-level management tools for the c-level suite and robust operational tools for analysts and managers.Who We AreInEvent is a remote event tech company with a global team of InEventers in over 13 countries,...
-
Enterprise CRM Strategist
hace 3 semanas
Ciudad de México, Ciudad de México Bayer A tiempo completoDiscover a Rewarding Career as an Enterprise CRM Strategist at BayerAre you a motivated professional with a passion for developing and implementing effective CRM strategies? Do you have a strong background in salesforce and CRM tools?Bayer, a leading life science company, is seeking an Enterprise CRM Strategist to join our team. As an Enterprise CRM...
-
Enterprise Process Strategist
hace 4 semanas
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob SummaryWe are seeking an experienced Enterprise Process Strategist to join our team at Zendesk. In this role, you will be responsible for developing and implementing business process improvements across the enterprise.
-
Digital Customer Success Strategist
hace 4 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoSAP is a market leader in end-to-end business application software and related services. We are seeking a Digital Customer Success Strategist to join our team.About the RoleThe successful candidate will be responsible for ensuring customer satisfaction and success with SAP Cloud Services. This includes supporting sales to delivery handover, initiating...
-
Customer Success Strategist
hace 2 meses
Ciudad de México, Ciudad de México Morad Law Group A tiempo completoWhat's the Opportunity?We are seeking a skilled Customer Success Manager to develop and maintain long-term relationships with our clients. This role requires collaboration with internal teams and clients to understand their goals and ambitions.Key Responsibilities:Develop effective long-term key customer relationships.Prioritize discovery of customer...
-
Customer Success Strategist
hace 3 semanas
Ciudad de México, Ciudad de México Outreach A tiempo completoAbout the RoleThe Customer Success Consultant plays a vital part in guiding our customers throughout their Outreach journey, focusing on removing barriers to product adoption and health. This leads to mutual success, enabling our customers to realize value, and resulting in long-term customer retention and growth.Key ResponsibilitiesDeliver engaging...
-
Digital Content Strategist
hace 4 semanas
Ciudad de México, Ciudad de México Hewlett Packard Enterprise A tiempo completoJob DescriptionThe role of a Digital Content Strategist at Hewlett Packard Enterprise involves collaboration with cross-functional teams to implement the best learning practices and ensure training meets all requirements.
-
Customer Success Strategist
hace 3 semanas
Ciudad de México, Ciudad de México Scale Up Recruiting Partners A tiempo completoScale Up Recruiting Partners: Sr. Customer Success ManagerWe are seeking an experienced Sr. Customer Success Manager to join our team at Scale Up Recruiting Partners.About the Role:The ideal candidate will have a strong background in customer-facing experience, with a proven track record of building and nurturing relationships and solving problems. They will...
-
Technical Customer Success Lead
hace 4 semanas
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob OverviewWe are seeking a highly skilled Technical Customer Success Lead to join our Enterprise Solutions team. This role is perfect for a technical professional with excellent communication skills and experience in managing complex customer environments.This position requires someone who can craft and execute strategies that help our customers innovate...
-
Customer Success Strategist for Construction Solutions
hace 3 semanas
Ciudad de México, Ciudad de México Autodesk A tiempo completoRole OverviewAutodesk is revolutionizing the construction industry with innovative software solutions. As a Customer Success Strategist within the Emerging Business organization, you will play a crucial role in retaining and expanding our construction customer base.This position requires a deep understanding of customer success principles and approaches to...
-
Customer Success Strategist
hace 4 días
Ciudad de México, Ciudad de México Clevertap A tiempo completoAbout the Role: As a Digital Growth Manager, you will be responsible for driving customer success and growth at CleverTap. This involves providing complete support to customers on value realization, solution engineering, and product adoption.Your Key Responsibilities:Develop and execute comprehensive growth strategies to help customers achieve their business...