Regional Program Office Director

hace 3 días

Guadalajara, Jalisco, México Jabil Circuit A tiempo completo
Job Summary

The Regional Program Office Manager plays a critical role in leading and managing the transfer of products from customers or other EMS providers to Jabil, ensuring a controlled ramp-up phase. This position extends beyond internal Jabil boundaries, requiring management leadership and interaction with external partners to deliver a cost-effective, timely, and technologically advanced supply chain for the benefit of the customer and Jabil.

Key Responsibilities
  • Act as the customer interface to plan and implement product transfers into Jabil sites.
  • Identify goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff, both internal and external to Jabil.
  • Work within defined standards and procedures as set out by Jabil and the customer to successfully introduce new products.
  • Provide regular and consistent communication between the launch team, the business unit, and the customer.
  • Handle NPI project management issues such as program ownership and planning, customer interface, information channel, technology challenges, and targets.
  • Open and regular communication of priorities and status of projects with Executive Management, regional, and site leadership.
  • Participate in other special projects on a case-by-case basis.
  • Build teams to address project goals and objectives for multiple and/or enterprise-level projects.
  • Review project schedules with functional project managers allocated to projects.
  • Provide processes, structure, and motivation to project managers to successfully achieve project goals and corporate initiatives.
  • Manage project managers who develop project plans with focus on achievement of project goals and corporate initiatives, including project-specific KPIs or metrics to ensure standards are adhered to and best practice.
  • Responsible for forecasting project budget and HR needs for current and future regional needs.
  • Provide leaders with updates, including greatest opportunities for improvement.
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
  • Coach others through difficult decision-making situations.
  • Design clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.
  • Working closely with communications, stakeholders, and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.
  • Comply and follow all procedures within the company security policy.
Requirements
  • Project Management Professional (PMP) certification is essential.
  • Knowledge of Jabil operating policies and procedures is required.
  • Expert knowledge of Jabil's culture and guiding principles is necessary.
  • Must be adept at navigating the diversified landscape with respect to country cultures, company divisions, and internal hierarchies.
  • Previous experience in electronics manufacturing, supply chain, and customer interface is required.
  • Strong operational and financial knowledge is necessary.
  • Substantial knowledge of Jabil and demonstrated ability to leverage organization is required.
  • Consultative skills (ability to understand true customer needs) are essential.
  • Good communications skills are necessary.
  • Distinctive problem-solving leader with demonstrated team leadership capabilities is required.
  • Person should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude.
Education and Experience Requirements
  • Bachelor's degree in Supply Chain Management or Engineering is required.
  • Minimum seven (5) years work-related experience in a supervisory/management role and minimum 5 years project management experience or related discipline are required.
  • Or an equivalent combination of education, training, and experience is necessary.

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