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Senior Director, Business Operations Leader

hace 2 meses

Xico, México Crunchyroll, Llc A tiempo completo

**About Crunchyroll, Llc**

We are a global business focused on creating immersive experiences for fans through content, merchandise, events, gaming, news, and more. Our mission is to help everyone belong by maximizing the value and accessibility of everything we do.

**The Role**

We are seeking a seasoned Senior Director, Business Operations Leader to lead our current operations and expansion in the Latin American region. Reporting to the VP, Global Business Operations, this individual will work with various teams, partners, and third parties to design long-term strategies and create initiatives focused on user enablement, subscriber growth, revenue generation, and overseeing the overall business performance of the region and its markets.

**Key Responsibilities**

  • Help design and drive our Latin American capabilities and develop a regional center of excellence.
  • Oversee operations in the Latin America region, liaising with US-based HQ and in-territory teams.
  • Act as a thought leader driving alignment across internal teams.
  • Develop mid and long-range plans to expand our presence in-region.
  • Own go-to-market strategies through execution, in collaboration with global and regional leadership, optimizing omnichannel ARPU, LTV, and identifying opportunities to integrate our several lines of businesses.
  • Manage Direct-to-Consumer (D2C) Leads in established Latin American territories, including Brazil, and, over time, build teams to expand into new countries.
  • Evaluate and prioritize proposals from global and local partners, judging cost/benefit, strategic and financial alignment & impact.
  • Build business cases, projections, and metrics for new initiatives by market and measure return on investment and effort spent.
  • Guide regional agencies, contractors, and team members in priorities, timing, scope, and performance.
  • Develop measurable KPIs in partnership with HQ and regional cross-functional leadership and report on them regularly, managing regional business targets and objectives and owning its key results.

**Requirements**

  • Affinity with our values: Courage, Curiosity, Service, and Kaizen.
  • 15+ years of work and management experience in a global or international organization in the tech, media, or video game spaces.
  • Deep understanding of the Latin American business, media, and pop culture landscapes, as well as its countries, including Brazil, their idiosyncrasies, and how to better leverage each of them as part of a comprehensive regional strategy.
  • Capable of navigating priorities shifts and ambiguities while working in a fast-paced and ever-changing environment.
  • Knows how to translate business vision into strategies and tactics.
  • Understands the digital media landscape with experience prospecting, nurturing, and closing complex, multifaceted deals and partnerships.
  • Strengths across financial modeling, pitch decks, and business and strategy plan development.
  • Prior success in managing and working in a distributed team environment with peers and partners in multiple time zones with various cultures and backgrounds.
  • Establish relationships with key business partners and vendors across the Latin America region.
  • Experience driving external partners