Empleos actuales relacionados con Technical Support Supervisor - Ciudad de México, Ciudad de México - Zebra Technologies
-
Technical Support Supervisor
hace 3 semanas
Ciudad de México, Ciudad de México Zebra Technologies A tiempo completoRemote Work: YesOverview: At Zebra Technologies, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued,...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Zebra A tiempo completoTechnical Customer Support SpecialistAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.We are seeking a Technical Customer Support Specialist to join...
-
Technical Support Team Lead
hace 2 semanas
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton's Corporate Sector division is seeking a Technical Support Supervisor to lead the Customer Care Technical Support Center in Queretaro, Mexico.**Key Responsibilities:**- Provide direction and manage day-to-day functions of the Customer Care Technical Support Center.- Work closely with support management in various Eaton Care support locations, including...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Summary:Lenovo is seeking a highly skilled Technical Support Specialist to join our Managed Service Desk team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers, including troubleshooting hardware and software issues, resolving technical problems, and answering...
-
Technical Support Manager
hace 2 días
Ciudad de México, Ciudad de México Fortinet A tiempo completoAbout the JobFortinet is seeking a Technical Support Manager to lead our technical support team. The ideal candidate will have experience in a technical support role in a networking/security company and possess strong analytical skills, troubleshooting, and problem-solving abilities.Key Responsibilities:Provide first-level supervision to a group of technical...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer 1 - Mexico CityWe are seeking a skilled Technical Support Engineer to join our team at Datadog in Mexico City, Mexico.As a Technical Support Engineer, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and collaborating with cross-functional teams to ensure...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Gigamon A tiempo completoAbout the RoleGigamon is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional user support to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners through various channels, including phone, email, and...
-
Technical Support Engineer
hace 4 semanas
Ciudad de México, Ciudad de México GSB Solutions A tiempo completoJob Title: Technical Support EngineerWe are seeking a talented individual to join our team as a Technical Support Engineer.Job Summary: As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our clients and internal teams. You will work closely with our clients to understand their technical needs and...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Title: Technical Support SpecialistJob Description:Lenovo Managed Service Desk is a cutting-edge implementation of DaaS and managed solutions. As a Technical Support Specialist, you will be responsible for delivering exceptional technical support to Lenovo's enterprise customers. You will assist customers in resolving technical issues beyond the standard...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the Role:Okta is seeking a seasoned technical specialist to join our team as a Technical Support Engineer. As a key member of our support team, you will be responsible for providing technical guidance and support to our enterprise customers, ensuring they have a seamless experience with our cloud identity solutions.Key Responsibilities:Provide...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México FIS A tiempo completoJob SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers.Key ResponsibilitiesRespond to complex technical issues and provide timely resolutionsCollaborate with design engineering and software...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Wipro A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities: Troubleshoot hardware and software issues Provide technical support via phone, email, or chat Collaborate with internal...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México FIS A tiempo completoJob Summary:FIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, resolving complex technical issues, and collaborating with cross-functional teams to drive business growth.Key Responsibilities:Respond to...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México FIS A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Engineer Specialist to join our team at FIS. As a key member of our support team, you will be responsible for providing expert-level technical support to our customers, resolving complex issues, and collaborating with our design and software engineering teams to identify and resolve product...
-
Technical Support Manager
hace 2 meses
Ciudad de México, Ciudad de México Fortinet A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Manager to join our team at Fortinet. As a Technical Support Manager, you will be responsible for leading a team of technical support engineers and ensuring that our customers receive exceptional support and service. Key Responsibilities: Team Leadership: Lead a team of technical support...
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Alia Integrando Talento A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Alia Integrando Talento. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Deliver Exceptional Customer Support:...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México TD SYNNEX A tiempo completo{"About the Role": "At TD SYNNEX, we are seeking a highly skilled Technical Support Analyst L1 to join our team. As a Technical Support Analyst L1, you will be responsible for providing advanced technical support services to our customers. Your role will involve monitoring and responding to technical issues, collaborating with customers to resolve problems,...
-
Technical Support Specialist
hace 2 días
Ciudad de México, Ciudad de México Ecolab A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. This individual will provide technical support to our customers, troubleshoot and resolve basic service support challenges, and demonstrate a commitment to working in a safety-focused environment.**Key Responsibilities:**Provide technical support to...
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Nielseniq A tiempo completoJob SummaryWe are seeking a highly skilled Solution & Support Engineer to join our team in the Latin America region. As a key member of our global support team, you will provide technical support to our customers and prospects, working closely with customer success managers and other stakeholders to resolve technical issues and fulfill customer requests.Key...
Technical Support Supervisor
hace 2 meses
We are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.
As a part of Zebra Nation, you will be seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here, you will be part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You will have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimagining the future – for our people, our customers, and the world.
Key Responsibilities- Oversee the day-to-day work of technical support specialists engaged in engineering activities, including test, check-out, and/or assembly of products.
- Provide direction to technicians in the application of process, procedures, and troubleshooting/repair of complex instruments or testing equipment.
- Ensure resources maintain compliance with quality processes and standards.
- Establish and maintain lines of communication with engineering and software development on design, reliability, and maintenance issues; report trends, identify urgent crises, and recommend solutions to complex issues.
- Manage and champion trainings to improve technical knowledge of the support team; ensure technicians are properly trained and able to provide accurate and responsive solutions.
- Act as an escalation point to analyze and interpret test information to resolve complex design-related problems.
- Estimate timeframes for complex projects and oversee the completion of assignments within specified time, quality, and cost parameters.
- Identify process improvement and verification activities; develop and apply technical and quality improvement techniques.
Required Qualifications:
- Information Technology Engineer, IT-Systems-Manager.
- 8+ years of experience.
- Prior supervisory or management experience preferred.
- Fluent level of English (written and verbal) as well as local language as applicable.
- Background in technical support preferred.
Preferred Qualifications:
- Demonstrate strong customer service and communication skills.
- ITIL.
