Technical Support Specialist

hace 4 semanas


Ciudad de México, Ciudad de México TD SYNNEX A tiempo completo

{"About the Role": "At TD SYNNEX, we are seeking a highly skilled Technical Support Analyst L1 to join our team. As a Technical Support Analyst L1, you will be responsible for providing advanced technical support services to our customers. Your role will involve monitoring and responding to technical issues, collaborating with customers to resolve problems, and generating reports to keep them informed. You will also have the opportunity to develop your skills and knowledge through training and professional development programs.", "Key Responsibilities": "

* Monitor and respond to technical issues in a timely and effective manner
* Collaborate with customers to resolve technical issues and provide solutions
* Generate reports to keep customers informed of technical issues and resolutions
* Participate in training and professional development programs to enhance technical skills and knowledge
", "What We're Looking For": "

* 1+ years of experience in a technical support role
* Bachelor's degree in a related field
* Strong technical skills, including network architecture and operating systems
* Knowledge of AWS and network monitoring tools
* Excellent communication and teamwork skills
", "What's In It For You?": "

* Elective benefits tailored to your country and lifestyle
* Opportunities for career growth and professional development
* Elevate your personal well-being through seminars, events, and our global Life Empowerment Assistance Program
* Make the most of our global organization through networking and community involvement
* Connect with your community through internal, peer-led inclusive communities and activities
"}



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