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Customer Service Specialist
hace 2 meses
Job Description:
At Expeditors International, we're looking for a skilled Customer Service Specialist to join our Critical Logistics Services team. As a key member of our team, you'll be responsible for providing exceptional customer service to our clients, ensuring their logistics needs are met with precision and care.
Responsibilities:
- Deliver high-quality customer service to our clients, responding to inquiries and resolving issues in a timely manner
- Collaborate with internal teams to ensure seamless logistics operations
- Monitor and track shipments, providing updates to clients as needed
- Develop and maintain strong relationships with clients, understanding their unique needs and preferences
Requirements:
- High school diploma or equivalent required; degree in logistics, supply chain, or related field preferred
- Proficiency in Microsoft Office and logistics software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
About Expeditors:
Expeditors is a global logistics company with a commitment to excellence and customer satisfaction. We offer a dynamic work environment, competitive benefits, and opportunities for professional growth and development. Join our team and take your career to the next level