Executive Assistant
hace 2 días
We are a dynamic solar sales company based in Arizona, specializing in bringing deals to installers. Our team is seeking a highly motivated and proactive Executive Assistant to support our founder in ensuring the smooth operation of daily tasks.
Key Responsibilities:- CRM Management: Ensure the CRM is updated regularly, tracking proposals, and staying in constant communication with the founder about the status of each project.
- Communication Liaison: Manage phone calls and website chat inquiries, answering basic queries, and escalating as needed. Be the point of contact for customer inquiries regarding project updates.
- Installer Coordination: Collaborate with installers, understanding project updates, and transferring relevant information into the CRM. Be the link between the founder and the installer communication.
- Social Media Support: Assist in maintaining an active social media presence. Create and post content as per the founder's ideas, manage connections, and respond to comments and invitations.
- Customer Relationship Management: Handle routine customer calls, provide updates on projects, and manage expectations. Act as a bridge between customers and the founder for any necessary communication.
- Ticket Management: Respond to tickets from customers and installers, ensuring that issues are addressed promptly. Learn about solar processes to better understand and respond to queries.
- Strong Organizational and Multitasking Abilities: Proven ability to manage multiple tasks and prioritize responsibilities.
- Tech-Savvy: Ability to learn new tools quickly and adapt to changing technology.
- Excellent Communication Skills: Effective communication with customers, installers, and the founder.
- Proactive and Adaptable: Ability to take initiative and adapt to changing priorities and tasks.
Regular business hours, 9 AM to 6 PM EST. Pay rate: $12 USD per hour. Pay: $32,749.06 per month.
Application Questions:
- We must fill this position urgently. Can you start immediately?
- What is your level of proficiency in English? (Conversation, Professional, Native Bilingual)
- Proficiency in communication in both Spanish and English. (Yes/No)
- Excellent communication skills, especially in managing customer expectations. (Yes/No)
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