Executive Assistant

hace 2 días


Guadalajara, Jalisco, México Select Assistants A tiempo completo
Executive Assistant

We are a dynamic solar sales company based in Arizona, specializing in bringing deals to installers. Our team is seeking a highly motivated and proactive Executive Assistant to support our founder in ensuring the smooth operation of daily tasks.

Key Responsibilities:
  • CRM Management: Ensure the CRM is updated regularly, tracking proposals, and staying in constant communication with the founder about the status of each project.
  • Communication Liaison: Manage phone calls and website chat inquiries, answering basic queries, and escalating as needed. Be the point of contact for customer inquiries regarding project updates.
  • Installer Coordination: Collaborate with installers, understanding project updates, and transferring relevant information into the CRM. Be the link between the founder and the installer communication.
  • Social Media Support: Assist in maintaining an active social media presence. Create and post content as per the founder's ideas, manage connections, and respond to comments and invitations.
  • Customer Relationship Management: Handle routine customer calls, provide updates on projects, and manage expectations. Act as a bridge between customers and the founder for any necessary communication.
  • Ticket Management: Respond to tickets from customers and installers, ensuring that issues are addressed promptly. Learn about solar processes to better understand and respond to queries.
Requirements:
  • Strong Organizational and Multitasking Abilities: Proven ability to manage multiple tasks and prioritize responsibilities.
  • Tech-Savvy: Ability to learn new tools quickly and adapt to changing technology.
  • Excellent Communication Skills: Effective communication with customers, installers, and the founder.
  • Proactive and Adaptable: Ability to take initiative and adapt to changing priorities and tasks.
Work Schedule and Pay:

Regular business hours, 9 AM to 6 PM EST. Pay rate: $12 USD per hour. Pay: $32,749.06 per month.

Application Questions:

  • We must fill this position urgently. Can you start immediately?
  • What is your level of proficiency in English? (Conversation, Professional, Native Bilingual)
  • Proficiency in communication in both Spanish and English. (Yes/No)
  • Excellent communication skills, especially in managing customer expectations. (Yes/No)

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