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Associate Commercial Manager
hace 2 meses
Job Summary: We are seeking a highly skilled Commercial Account Manager to join our team at S&P Global, Inc. The successful candidate will be responsible for developing and maintaining positive relationships with our clients, understanding their business needs, and driving service adoption.
Key Responsibilities:
- Client Outreach: Proactively contact clients to discuss current services, client needs, and potential opportunities for growth.
- Account Management: Manage incoming calls and emails for assigned accounts, providing timely and effective solutions to client issues.
- Training and Support: Set up and provide training as needed in coordination with our specialists and support team.
- Upsell and Cross-Sell Opportunities: Identify and diagnose potential up-sell and cross-sell opportunities, and work with clients to implement solutions.
- Client Communication: Document all client interactions in our CRM system, ensuring accurate and up-to-date information.
- Collaboration: Work closely with our Commodity Insights organization to resolve client issues in a timely and effective manner.
Requirements:
- Education: Bachelor's degree in any field.
- Language Skills: Excellent oral and written communication skills in English and Spanish.
- Industry Knowledge: Knowledge of financial services or commodities such as agriculture, gas and power, chemicals, metals and steel, oil, and shipping is preferred.
- Skills: Strong organizational skills, ability to prioritize, and a strong attention to detail.
- Personal Qualities: Integrity, honesty, positive attitude, and a desire to learn independently.
About S&P Global, Inc.: At S&P Global, Inc., we believe that diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation. We are an equal opportunity employer and welcome applications from diverse candidates.
