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Technical Support Specialist

hace 2 meses

Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Marriott International, Inc. As a Technical Support Specialist, you will be responsible for troubleshooting and repairing technical problems or issues related to computer hardware and peripheral equipment.

Key Responsibilities

  • Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment.
  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Provide technical guidance and recommendations to resolve business problems.
  • Refer major hardware/software problems or defective products to vendors or technicians for service.
  • Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.

About Marriott International, Inc.

Marriott International, Inc. is a global hospitality company with a portfolio of brands that includes both JW Marriott and Marriott Hotels. Our company is committed to delivering premium choices, sophisticated style, and well-crafted details to our guests.

What We Offer

  • A dynamic and inclusive work environment.
  • Opportunities for training, development, recognition, and career advancement.
  • A competitive salary and benefits package.

Requirements

  • High school diploma or equivalent required.
  • 2+ years of experience in technical support or a related field.
  • Strong technical skills and knowledge of computer hardware and software.
  • Excellent communication and problem-solving skills.