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Service Desk Analyst
hace 2 meses
We're shaping the future of leisure travel by creating new possibilities for vacationers. As a Service Desk Analyst, you'll play a critical role in delivering exceptional customer experiences for millions of travelers worldwide.
Key Responsibilities:
- Provide 24/7/365 L1 support to internal staff and business partners
- Manage all interactions through request management, installing software, L1 troubleshooting, remote management, escalation, and priority management
- Develop omni-channel support and relations on a global level
Requirements:
- Bi-lingual fluent Spanish and English
- Impeccable client manner and Count on me work ethic
- IT skills experience preferred but not essential
- Excellent customer service skills
- Flexibility to work productively in a fast-paced, high-growth environment
About Us:
Hospitality is at the heart of all we do at Travel + Leisure Co. We deliver excellence, take time to have fun, celebrate together, and support one another. Join our global team and build a career where memories start with you.
