Strategic Rooms Director

hace 23 horas


Quintana Roo, México Marriott International, Inc A tiempo completo
Job Summary

As the Rooms Department Director, you will be responsible for leading the strategic business direction of the property's Rooms operations. This role requires a strong leader who can develop and implement departmental strategies to meet the brand's standards, target customer needs, and ensure employee satisfaction.

Key Responsibilities
  • Develop and implement property-wide strategies to deliver products and services that meet or exceed the needs and expectations of the brand's target customer.
  • Lead the Rooms team to achieve revenue goals, manage profitability, and ensure exceptional customer service.
  • Monitor and promote room rates, specials, and promotions to maximize revenue.
  • Review and audit expenses to ensure cost control.
  • Coach and support operations team to effectively manage occupancy and rate, wages and controllable expenses.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • Or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
What We Offer

As a Rooms Department Director at Marriott International, Inc, you will have the opportunity to work with a dynamic team to deliver exceptional customer experiences and drive business results.



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