Director of Accommodations

hace 1 día


Quintana Roo, México Playa Resorts A tiempo completo

**Job Summary**

We are seeking a highly skilled and experienced professional to join our team as a Director of Accommodations at Playa Resorts. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our lodging and accommodations department, ensuring efficient and seamless service delivery to our guests.

**Key Responsibilities**

  • Develop and implement strategic plans to achieve key business objectives in line with company goals and objectives.
  • Oversee the development and maintenance of budgets, allocating resources to meet operational and financial targets.
  • Monitor and evaluate team effectiveness, implementing improvements as needed to optimize performance and productivity.
  • Collaborate with other directors and stakeholders within the organization to ensure alignment of goals and strategy.
  • Foster a culture of continuous learning and professional development for all team members, driving growth and success.
  • Ensure compliance with all applicable laws, regulations, and industry standards related to lodging and accommodations.
  • Evaluate and respond to customer feedback, implementing changes as needed to maintain exceptional guest satisfaction.

**Requirements**

  • 15 or more years of work experience in a leadership role.
  • 5 to 7 years of management experience.
  • Strong leadership and problem-solving skills.
  • Ability to develop and execute strategy to achieve key business objectives.
  • Excellent communication and interpersonal skills.
  • Bachelor's Degree or Master's Degree in Hospitality Management or a related field.
  • Certified Hotel Administrator (CHA) or Certified Hospitality Supervisor (CHS) certification preferred.

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