Asset Monitoring and Customer Care Specialist
hace 1 semana
We are seeking a highly skilled Asset Monitoring and Customer Care Technician to join our team at Schneider Electric Norge AS. As a key member of our team, you will be responsible for ensuring the optimal performance of our energy assets and providing exceptional customer support.
Key Responsibilities- Manage all inbound requests from customers, including calls, chats, and emails
- Qualify, triage, and follow up on cases to ensure timely resolution
- Monitor asset performance in our digital platform and assign cases to appropriate owners
- Provide level 1 and 2 technical qualification of issues and work closely with the team to resolve complex problems
- Stay up-to-date with the latest tools and technologies to ensure seamless customer support
- Technician degree in O&M, preferably in energy assets (PV, gensets, Electrical distribution, BESS)
- Advanced English level
- 5-10 years industry experience in Renewable Energy, Utility, Solar & Storage, EAAS, with a focus on Service/O&M and Customer Support
- Able to work in Monterrey, Nuevo León, Mexico, with occasional international travel
- Flexibility to work under a hybrid scheme with a mix of remote and on-site work
Schneider Electric Norge AS offers a comprehensive benefits package, including flexible work arrangements, paid family leave, and a culture of wellness. We value diversity and inclusion and strive to create an inclusive work environment where all employees feel valued and respected.
-
Asset Monitoring and Customer Care Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Schneider Electric Norge AS A tiempo completoAbout the RoleWe are seeking a highly skilled Asset Monitoring and Customer Care Specialist to join our team at Schneider Electric Norge AS. As a key member of our operations team, you will be responsible for ensuring the optimal performance of our energy assets and providing exceptional customer support.Key ResponsibilitiesAsset Monitoring: Monitor and...
-
Asset Monitoring and Customer Care Specialist
hace 2 semanas
Ciudad de México, Ciudad de México oilandgas A tiempo completoJob SummaryWe are seeking a highly skilled Asset Monitoring and Customer Care Technician to join our team at Greenstruxure. As a key member of our operations team, you will be responsible for ensuring the optimal performance of our assets and providing exceptional customer service.Key ResponsibilitiesAsset Monitoring: Monitor asset performance in real-time,...
-
Customer Marketing Specialist: Pharma and Convenience
hace 1 semana
Ciudad de México, Ciudad de México Edgewell Personal Care Italy S.R.L. A tiempo completo{"h1": "Customer Marketing Specialist: Pharma and Convenience", "p": "At Edgewell Personal Care, we are seeking a skilled Customer Marketing Specialist to join our team in Mexico City. As a key member of our customer marketing team, you will be responsible for analyzing market trends and shopper behavior to identify growth opportunities and develop effective...
-
Ciudad de México, Ciudad de México Edgewell Personal Care A tiempo completoAbout Edgewell Personal CareWe are a global consumer goods business with a portfolio of over 25 brands, including Banana Boat, Schick, Hawaiian Tropic, Carefree, and Bulldog Skincare.Job SummaryThe Customer Marketing Specialist will be responsible for accelerating sales in the market through the development and execution of plans and promotions at the point...
-
Ciudad de México, Ciudad de México Edgewell Personal Care Brands A tiempo completoAbout the RoleEdgewell Personal Care Brands is seeking a highly motivated and experienced Customer Marketing Specialist to join our team. As a key member of our marketing team, you will be responsible for developing and executing plans and promotions at the point of sale, as well as understanding the trends and patterns of buyers and clients in the assigned...
-
Asset Valuation Specialist
hace 2 semanas
Ciudad de México, Ciudad de México PayJoy A tiempo completoAbout PayJoyPayJoy is a mission-driven financial services company dedicated to helping individuals around the world access financial services and achieve financial stability. Founded in 2015, PayJoy's innovative technology enables the use of smartphones as collateral to provide financial services to underserved populations.This RolePayJoy is seeking a highly...
-
Transaction Monitoring Specialist
hace 1 semana
Ciudad de México, Ciudad de México Binance A tiempo completoBinance is a leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn...
-
Asset Management Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Indie campers A tiempo completoAbout Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more...
-
Customer Project Technical Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Schneider Electric A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Project Technical Specialist to lead and perform detailed technical operational activities related to customer projects. A successful candidate will identify and manage technical risks and interfaces, and provide necessary reporting to project team stakeholders.Key ResponsibilitiesTechnical Project...
-
Fixed Asset Accountant and Leases Specialist
hace 2 semanas
Ciudad de México, Ciudad de México DB Schenker A tiempo completoAbout the RoleDB Schenker is seeking a highly skilled Fixed Asset Accountant and Leases Specialist to join our team. As a key member of our accounting department, you will be responsible for various monthly accounting activities and analysis.Key ResponsibilitiesRecord and process financial transactions for fixed assets, capitalized projects, and intangible...
-
Customer Support Specialist
hace 1 semana
Ciudad de México, Ciudad de México Localizationacademy A tiempo completo{"Job Title": "Customer Support Specialist", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Localizationacademy. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and ensuring their issues are resolved in a timely and...
-
Hardware Asset Management Specialist
hace 2 semanas
Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleThe Hardware Asset Management Specialist will be a key member of the Hardware Asset Management team at 332 Discovery Networks Mexico S. de R.L. de C.V., responsible for coordinating domestic order logistics, order reconciliation IT technology assets, detailed asset record creation, asset distribution to worldwide support teams, and lifecycle...
-
Asset Manager
hace 6 días
Ciudad de México, Ciudad de México Indie Campers A tiempo completoThe Asset Specialist RoleAt Indie Campers, we are seeking a highly skilled and motivated Asset Specialist to join our America Operations team. As a key member of our team, you will be responsible for executing daily operations to drive operational results on availability of the fleet, customer satisfaction, and operational efficiency.Key...
-
Senior ISV Customer Care Specialist
hace 1 semana
Ciudad de México, Ciudad de México Emerson A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior ISV Customer Care Specialist to join our team at Emerson. As a key member of our organization, you will play a vital role in ensuring the timely processing of orders and meeting customer request dates in line with our date management standards.Key ResponsibilitiesCommunication: Serve as the...
-
Customer Marketing Specialist: Pharma and Convenience
hace 2 semanas
Ciudad de México, Ciudad de México Edgewell Personal Care Italy S.R.L. A tiempo completoJob OverviewThis position is ideal for a seasoned professional with 4-5 years of experience in Trade / Customer Marketing. We are seeking a talented team player to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands.Key ResponsibilitiesAnalyze market trends and shopper behavior to identify growth opportunities...
-
Software Asset Management Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Warner Media, LLC. A tiempo completoJob SummaryWe are seeking a highly skilled Software Asset Management Specialist to join our team at Warner Media, LLC. As a key member of our Software Asset Management team, you will be responsible for ensuring the accurate identification, tracking, and management of our technology assets.Key ResponsibilitiesAsset Receipt and Tracking:Reconcile technology...
-
Customer Experience Specialist
hace 7 días
Ciudad de México, Ciudad de México oilandgas A tiempo completoUnlock Your Potential in Customer ExperienceAs a Customer Experience Specialist at oilandgas, you will be the primary point of contact for a portfolio of accounts, ensuring all customer needs and expectations are met. You will respond to customer inquiries regarding order status, resolve issues, and communicate with internal departments to deliver...
-
Asset Valuation Specialist
hace 1 semana
Ciudad de México, Ciudad de México PayJoy Inc. A tiempo completo{"About PayJoy": "PayJoy is a mission-driven company dedicated to helping people around the world step into the modern financial system and achieve financial success. Our technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system.", "This Role": "We are seeking a highly skilled Asset Valuation Manager to join our...
-
Customer Support Specialist
hace 4 días
Ciudad de México, Ciudad de México Mycronic USA A tiempo completoJob SummaryThe Customer Support Specialist plays a pivotal role in ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This role ensures smooth order processing while handling order intake and verifying accuracy. The Customer Support Specialist will coordinate delivery timelines and arrange...
-
Customer Support Specialist
hace 1 semana
Ciudad de México, Ciudad de México Mycronic USA A tiempo completoAbout the RoleThe Customer Support Specialist plays a vital role in ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This position ensures smooth order processing while handling order intake and verifying accuracy.Key ResponsibilitiesOrder Management: Establishes and maintains the customer order...