Restaurant Growth Specialist

hace 4 días


Ciudad de México, Ciudad de México OpenTable A tiempo completo

At OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), we're passionate about helping restaurants thrive in the world of hospitality.

We've worked with millions of diners, tens of thousands of restaurants, and have over 23 years of experience in the industry.

As a Restaurant Growth Specialist on our Central Queue team, you'll be responsible for driving engagement, increasing reservation availability, and reducing churn for our customers.

This role is crucial to the overall health of our largest segment of restaurant customers, and your interactions will be remote, using phone, email, webinars, and other methods to convey ideas, perform training, and resolve open issues.

We're committed to looking after each valuable customer, assessing their needs quickly, and working efficiently to address those needs.

As a Restaurant Growth Specialist, you'll help restaurants incorporate OpenTable into their daily operations, continually driving adoption and reducing churn by demonstrating the value of our products and services.

If you're skilled at building and maintaining relationships, this role and our OpenTable culture may be an excellent fit for you.

The ideal candidate will have experience in Account Management, a consistent record of consultative selling and/or account management, deep knowledge of restaurant operations, and self-motivation under pressure.

They'll also be skilled at presenting new points of view to customers, gathering and using data to inform and persuade others, and possess excellent communication, listening, influencing, and training skills.

We offer a range of benefits, including Mexican Social Security (IMSS), a Christmas Bonus, Paid Time Off, Vacation Premium, Parental Leave, Bereavement Leave, Marriage leave, Bonuses, Dental Insurance & Life Insurance, and Major Medical Insurance.

We're committed to diversity, equity, and inclusion, ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment.



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