Hotel Manager

hace 1 semana


Quintana Roo, México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Hotel Manager to join our team at Marriott International, Inc. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's guest services department.

Key Responsibilities
  • Guest Services: Manage the day-to-day operations of the guest services department, ensuring that all guest requests are handled efficiently and effectively.
  • Team Leadership: Supervise and train a team of front desk agents and runners to ensure prompt and complete resolution of guest calls and requests.
  • Financial Management: Oversee the financial aspects of the department, including purchasing and payment of invoices.
  • Quality Assurance: Monitor and improve the quality of service provided by the department, ensuring that all guests receive a high level of service.
  • Communication: Develop and maintain effective communication with other departments, including housekeeping, food and beverage, and engineering.
Requirements
  • Education: High school diploma or equivalent required; 2 years of experience in the guest services, front desk, or related professional area preferred.
  • Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; strong problem-solving and analytical skills.
What We Offer

As a Hotel Manager at Marriott International, Inc., you will have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.


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