Key Account Director
hace 1 día
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Multiplica Talent, te está buscando
Como consultora de talento digital, nuestra misión es conectar a los mejores profesionales con oportunidades únicas en la industria. Con 20 años de experiencia, trabajamos con un portafolio de clientes de renombre que valoran la innovación y el crecimiento continuo.
Actualmente, estamos en la búsqueda de un Director de Cuentas Clave para liderar una cartera de clientes AAA, aportando su conocimiento y experiencia en el ámbito consultivo digital. Serás el responsable de construir y mantener relaciones de éxito con nuestros clientes, asegurando que cada estrategia y cada entrega cumpla con los más altos estándares de calidad y valor.
Como Director de Cuentas, tu enfoque será el gestionar y expandir las relaciones comerciales, asegurando no solo la satisfacción del cliente, sino también el crecimiento sostenido de las cuentas. Esto incluye la colaboración con equipos multidisciplinarios y la implementación de estrategias innovadoras que aporten valor en cada interacción.
Misión del rol
Gestión de relaciones con el cliente:
- Establecer y fortalecer relaciones de alto nivel con los principales clientes, actuando como el principal asesor estratégico.
- Comprender en profundidad las necesidades y objetivos de los clientes, así como las dinámicas del mercado.
Estrategia y desarrollo comercial:
- Diseñar y ejecutar planes de negocio personalizados que alineen los objetivos de los clientes con las capacidades de Multiplica.
- Detectar oportunidades de negocio y liderar iniciativas de crecimiento en las cuentas, asegurando un incremento continuo en ingresos y rentabilidad.
Liderazgo de equipo:
- Liderar de manera inspiradora a equipos multidisciplinarios, asegurando la colaboración efectiva y la alineación estratégica en proyectos.
- Facilitar la capacitación y el desarrollo de habilidades dentro del equipo para fomentar una cultura de excelencia.
Gestión financiera:
- Controlar presupuestos de cuentas clave, optimizando recursos y garantizando un retorno de inversión positivo.
- Presentar análisis de rendimiento e informes a clientes y al equipo directivo.
Resolución de problemas:
- Identificar y abordar de manera proactiva las preocupaciones de los clientes, ofreciendo soluciones efectivas y creativas.
- Medir y gestionar riesgos relacionados con la ejecución de proyectos y relaciones comerciales.
Requirements
- Experiencia mínima de 7 años en gestión de cuentas clave o posiciones similares.
- Conocimientos avanzados en estrategia digital, gestión de proyectos y marketing.
- Excelentes habilidades de comunicación, negociación e influencia.
- Capacidad de liderazgo demostrada y experiencia en la gestión de equipos multidisciplinarios.
- Pensamiento analítico y estratégico con una fuerte orientación a resultados.
- Conocimientos sólidos en gestión financiera y análisis de rendimiento.
- Dominio de software CRM y herramientas de gestión de proyectos.
- Disponibilidad para trabajar en un entorno dinámico y en constante evolución.
- Inglés avanzado (deseable).
Benefits
- Beneficios de ley y superiores.
- Días de vacaciones adicionales.
- Beneficios de salud.
- Oportunidad de crecimiento.
- Aprendizaje continuo: acceso gratuito a cursos.
- Bienestar: clases de yoga, sesiones de bienestar, tarifa preferencial para sesiones de terapia psicológica.
- Muchas más
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