Customer Service Representative
hace 2 semanas
responsabilidades
Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
Document all activity and communication in Randstad Front office systems (service desktop).
Clear priority actions, review waiting for onboarding widgets, clear candidates with conflicting records, and contact candidates as needed to get them ready for work
Encourage candidates to self select and match to jobs presented
Participate and prepare for 1 on 1s with your leader and engagement center meetings
Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
experiencia
At least 1 year of business experience with a minimum of either one year in recruiting, customer ser
habilidades
Excellent oral and written communication skills in English and Spanish
Proficient and diverse technical skills for performing specific tasks and data accuracy
Experience in multitasking, prioritizing work, and effective time management skills
Agility to adjust to the flux and flow of a high volume and high pressure environment
Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery
Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals
conocimientos
Advanced English level (will communicate with native speakers daily)
High School Diploma or equivalent
educación
Preparatoria
key benefits100% remote position
Attractive compensation & benefits package (medical insurance, life insurance, food voucher, bonus, PTO, career path)
-
Customer Service Representative for Ridesharing
hace 3 días
Villa Aldama, México Omni Interactions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Ridesharing Customer Service Representative to join our team at Omni Interactions.Key ResponsibilitiesHandle Inbound Calls: Respond to customer inquiries and resolve issues in a timely and professional manner.Provide Support: Assist customers with their needs and provide solutions to their...
-
Villa Aldama, México Omni Interactions A tiempo completoAbout the RoleIn this exciting opportunity with Omni Interactions, you will serve as an independent contractor, providing customer service support primarily through inbound phone calls for a leading ridesharing company.Key ResponsibilitiesHandle inbound phone calls from customers in a professional and courteous manner.Assist customers with their various...
-
Customer Service Director
hace 2 semanas
Villa de Reyes, México Impro Mexico A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Customer Service Director to lead our customer service team at Impro Mexico. As a key member of our organization, you will be responsible for developing and implementing customer service strategies that drive business growth and customer satisfaction.Key Responsibilities:Develop and implement...
-
Customer Service Operations Manager
hace 2 semanas
Villa de Reyes, México Wallenius Wilhelmsen A tiempo completoJob SummaryAs a Customer Service Operations Manager at Wallenius Wilhelmsen, you will play a critical role in ensuring the seamless execution of customer service operations. This position requires a strong leader who can coordinate and guarantee 100% of customer requirements in various areas, including inventory management, reception, shipments, and system...
-
Customer Service Manager
hace 3 meses
Villa de Reyes, México IMPRO MEXICO A tiempo completoKey Responsibilities: - Lead and manage the customer service team, providing training, support, and performance feedback. - Develop, implement, and continuously improve customer service policies and procedures. - Handle escalated customer inquiries and complaints, ensuring timely and effective resolution. - Monitor and analyze customer service metrics and...
-
Bilingual Customer Service
hace 3 meses
Milpa Alta, México Contact NH A tiempo completo**Vacante para la empresa Contact NH en Milpa Alta, Ciudad de México**: **_¿Tienes experiência en atención al cliente y hablas inglés? _** **_Ayuda a nuestros clientes a dar respuesta a sus preguntas, atiende el chat, llamadas y mail de nuestra marca. _** **_Te pedimos lo siguiente:_** **_Hablar un inglés fluido (no necesariamente comprobable)...
-
Technical Sales Representative
hace 4 días
Villa Aldama, México Krayden Inc. A tiempo completoAbout Us: Krayden Inc. is a leading technical distributor that partners with premier suppliers to deliver engineered solutions, customized support, and best-in-class responsiveness to customers. Our goal is to help customers push the envelope of innovation by providing specialty engineered solutions that meet their unique needs.About the Role: We are seeking...
-
Customer Care Supervisor
hace 3 semanas
Villa de Reyes, México Wallenius Wilhelmsen A tiempo completoOverview: It is the responsibility of the Customer Service Supervisor to coordinate and guarantee 100% of the customer's requirements in the following areas: inventories, reception, shipments, conditioning, campaigns, transit monitoring, unloading of imports, updating of systems; and also coordinate planning with the internal team to meet the client's...
-
Bilingual Customer Service Agent Phone and Chat
hace 4 meses
Milpa Alta, México NH Contact A tiempo completo**Vacante para la empresa NH Contact en Milpa Alta, Ciudad de México**: **_¿Buscas un lugar donde puedas hablar en inglés con clientes nativos?_** **_Ven y trabaja con nosotros. _** **_Orienta a nuestros clientes vía telefónica, chat e incluso mail. _** **_Qué necesitas:_** Contar con 18 años o más Bachillerato trunco desde primer semestre en...
-
Bilingual Customer Service Agent Phone and Chat
hace 4 meses
Milpa Alta, México New Contact A tiempo completo**Vacante para la empresa New Contact en Milpa Alta, Ciudad de México**: **_¿Tienes experiência en atención al cliente y hablas inglés? _** **_Ayuda a nuestros clientes a dar respuesta a sus preguntas, atiende el chat, llamadas y mail de nuestra marca. _** **_Te pedimos lo siguiente:_** **_Hablar un inglés fluido (no necesariamente comprobable)...
-
Customer Care Supervisor
hace 3 semanas
Villa de Reyes, México Wallenius Wilhelmsen A tiempo completoOverview: It is the responsibility of the Customer Service Supervisor to coordinate and guarantee % of the customer's requirements in the following areas: inventories, reception, shipments, conditioning, campaigns, transit monitoring, unloading of imports, updating of systems; and also coordinate planning with the internal team to meet the client's...
-
Business Development Representative
hace 2 días
Villa Aldama, México Attract Your Talent A tiempo completoAccount ManagerAttract Your Talent is seeking a skilled Account Manager to serve as the primary business contact for our clients. This role is responsible for ensuring client satisfaction and providing excellent customer service. The ideal candidate will have strong problem-solving skills, be able to build relationships with clients, and identify...
-
Director de Cadena de Suministro
hace 3 meses
Milpa Alta, México Oku A tiempo completo**Puesto: Director de cadena de suministro** **Perfil**: - Licenciatura en Logistica/Ingeniería Industrial, Administración o afín**.** - **Deseable Posgrado en Suply Chain**_ - Experiência mínima de 5 años en áreas de planeación o estrategia**.** **-Edad de 38 años en adelante** **Conocimientos**: - Conceptos de planeación, logística, -...
-
Service and Application Engineer Jr
hace 3 días
Villa Aldama, México Tosei Engineering Corp. A tiempo completoJob Summary:Tosei Engineering Corp. is seeking a highly skilled Service and Application Engineer Jr to join our team. As a key member of our technical support group, you will be responsible for providing on-site service, maintenance, repairs, commissioning, and support to our customers.Key Responsibilities:Provide field engineering support for our in-line...
-
Multilingual Front Desk Coordinator
hace 3 días
Villa Aldama, México Virtuallyincredible Careers Hub A tiempo completoCustomer Service and Administrative Support SpecialistWe are seeking a highly skilled and detail-oriented Customer Service and Administrative Support Specialist to join our team at Virtuallyincredible Careers Hub. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our...
-
Commercial Advisor
hace 2 días
Villa Aldama, México Pts Control De Plagas A tiempo completoPts Control De Plagas is a leading provider of comprehensive pest control solutions for commercial and industrial clients. We are seeking a highly skilled Commercial Advisor to join our team in León, GUA.Job Summary:The Commercial Advisor will be responsible for driving sales growth, providing exceptional customer service, and managing commercial aspects of...
-
Support Engineering Manager
hace 2 días
Villa Aldama, México Canonical A tiempo completoJob SummaryCanonical is seeking a highly skilled and experienced Support Engineering Manager to lead our Cloud Support Group and Desktop Support Group. As a key member of our team, you will be responsible for managing a professional support team, ensuring customer satisfaction, and driving growth and transformation initiatives.Key ResponsibilitiesManage a...
-
Enterprise Open Source Sales Director
hace 2 días
Villa Aldama, México Canonical A tiempo completoAbout CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon...
-
Operations Coordinator
hace 3 días
Villa Aldama, México Fedex A tiempo completoJob SummaryAs a key member of the FedEx team, the Operations Handler plays a vital role in ensuring the efficient and safe delivery and pickup of packages. This position involves manual handling, sort activities, screening, and completing related administration or paperwork.Key ResponsibilitiesPackage Handling and Delivery: Provides efficient and safe...
-
Human Resources Business Partner
hace 1 día
Villa Aldama, México Donaldson A tiempo completoHuman Resources Advisor IIAt Donaldson, we're committed to solving the world's most complex filtration challenges. As a Human Resources Advisor II, you'll play a critical role in supporting our organization's success by overseeing and monitoring HR processes, including communication, recruitment, labor relations, training, and payroll maintenance. Your...