Customer Service Operations Manager

Key Responsibilities: - Lead and manage the customer service team, providing training, support, and performance feedback. - Develop, implement, and continuously improve customer service policies and procedures. - Handle escalated customer inquiries and complaints, ensuring timely and effective resolution. - Monitor and analyze customer service metrics and...

Job Title: Customer Service Operations SupervisorAbout the Company: We are seeking a committed professional to become part of our team and contribute to the esteemed reputation of the IKEA brand. Our mission is to improve the daily experiences of our customers and foster a welcoming shopping atmosphere for everyone.Job Overview:You will report directly to...

Job Title: Customer Service Operations SupervisorAbout the Company: We are seeking a committed professional to join our organization and contribute to the esteemed reputation of the IKEA brand. Our mission is to improve the daily experiences of our customers and foster a welcoming shopping environment for everyone.Job Overview:You will report directly to the...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Director to lead our customer service team at Impro Mexico. As a key member of our organization, you will be responsible for developing and implementing customer service strategies that drive business growth and customer satisfaction.Key Responsibilities:Develop and implement...

About the RoleTrax is seeking a highly skilled Operations Service Manager to join our team of technology professionals. The OSM will be responsible for ensuring excellent ongoing service operations for our deployed Trax solution and customers, through excellent ongoing delivery and proactive issue management and resolution.Key ResponsibilitiesSingle point of...

About Trax Trax's mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax's retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Job Description About...

Customer Operations Supervisor MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. **What You’ll Be Doing** The Customer Operations Supervisor is responsible for the supervision of client Customer service teams and provides support for operational initiatives, which include: identifying process...

About the PositionThe Position:Operations Service ManagerAbout TraxTrax's mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable.Trax's retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do...

Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Marken. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our clients.Key ResponsibilitiesOperational Oversight: Oversee and ensure daily operations are completed in a timely manner and...

About the RoleWe are seeking a highly skilled Customer Fund Operations Manager to join our team at DiDi Global Inc. This is a critical role that requires a strong understanding of fund management, operations, and treasury.Key ResponsibilitiesPerform Daily Fund Operations: Ensure the safety and security of customer funds by performing daily fund...

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About the RoleThe Jr. Manager of Customer Service is a key position in the back office of the Supply Chain operation. This role is responsible for managing customer collaboration, improving value and service to customers, and increasing supply chain efficiency. The ideal candidate will have experience in customer supply chain management, cross-functional...

Job Title: IT Service Delivery ManagerNuvit Service is seeking a highly skilled IT Service Delivery Manager to join our team.About the RoleThe IT Service Delivery Manager will be responsible for ensuring seamless delivery of services to our clients. This includes leading project teams, resolving reliability issues, monitoring progress, tracking key...

Job Overview Position: Customer Service Team Lead Objective: The Customer Service Team Lead is responsible for delivering a superior level of customer support and operational assistance. This role involves supervising and ensuring that daily tasks are executed promptly and in alignment with the company's established standards. Key...

Position Overview Title: Customer Service Team Lead Objective: The Customer Service Team Lead is responsible for delivering superior customer service and operational assistance. This role involves supervising daily activities to ensure compliance with company standards and timely execution of tasks. Key Responsibilities: Supervising...

Overview: We are seeking a highly skilled and experienced professional to join our team as an Operations Superintendent at Wallenius Wilhelmsen. As a key member of our management team, you will play a critical role in supporting the General Manager and Operations Manager in our fast-paced Vehicle Processing Center (VPC).Key Responsibilities:Coordinate with...

About the RoleThe Customer Service Manager is a key position in the back office of the Supply Chain operation. The successful candidate will be responsible for managing customer collaboration, improving value and service to customers, and increasing supply chain efficiency. This role requires strong communication and interpersonal skills, as well as the...

Job SummaryWe are seeking a highly skilled and experienced Terminal Manager to join our team at Charger Logistics. As a Terminal Manager, you will be responsible for overseeing the daily operations of our terminal, ensuring that all scheduled deliveries are met with excellent customer service, customer satisfaction, and company compliance with all applicable...

About the RoleMondelēz International is seeking a highly skilled Customer Service Manager to join our team in Mexico. As a key member of our Customer Collaboration (CLD) team, you will be responsible for managing customer relationships, improving supply chain efficiency, and driving business growth.Key ResponsibilitiesDevelop and implement effective...

Job Title: Restaurant ManagerAbout the Role:The Restaurant Manager is a key member of the Jollibee Group team, responsible for driving business growth and excellence in our restaurants. As a Restaurant Manager, you will be responsible for achieving sales and profitability targets, ensuring customer satisfaction, and maintaining high standards of food safety...