Account Director Customer Experience

About the Role:We are seeking a seasoned Customer Experience Director to lead our team of Customer Service Supervisors in delivering exceptional customer experiences. With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable is an industry leader with a unique insight into the world of hospitality.In this role, you...

Genesys is seeking a seasoned Strategic Enterprise Account Director to lead our sales efforts in Mexico City. As a key member of our team, you will be responsible for developing and implementing comprehensive account plans that drive revenue growth and customer satisfaction.We estimate the annual salary for this role to be around $120,000-$150,000, depending...

OverviewWe are seeking a highly skilled Customer Experience Director to lead our customer service team at Impro Mexico. This is a full-time position that requires excellent leadership, communication, and problem-solving skills.

Job OverviewWe are seeking a seasoned Customer Experience Director to lead our Service Delivery team in Mexico City.About the RoleThis is an exceptional opportunity for a results-driven professional to make a meaningful impact on customer satisfaction and loyalty.You will be responsible for developing and implementing strategies to improve customer...

OverviewKuehne+Nagel Mexico is a leading international logistics organization with a strong presence in Cuautitlan Izcalli. We are seeking an experienced Logistics Director - Customer Experience Expert to join our Business Unit Contract Logistics team.About the RoleThe successful candidate will be responsible for building strategic partnerships with key...

Job OverviewWe are seeking a seasoned Customer Experience Director to drive continuous improvement and deliver exceptional customer satisfaction. This role requires a solution-oriented leader who can build strong internal and external customer relationships.ResponsibilitiesManage workflow to drive increased customer satisfaction and service levelsOversee...

OverviewQualtrics, a leading Experience Management category creator, seeks an exceptional professional to lead the setup and scaling of its Account Services team in the Americas. This is a new role that requires strategic vision, leadership expertise, and a customer-centric approach.Salary and BenefitsThe estimated salary for this position is...

We are seeking a highly skilled Customer Experience Specialist to join our global Customer Success team. This role is critical in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers.The ideal candidate will work proactively with Customers and drive value derived from the Clarivate Academic and...

At Qualtrics, we create software that empowers the world's best brands to deliver exceptional frontline experiences, drive business growth, and build high-performing teams. But we are more than a platform—we are the innovators and leaders of the Experience Management category, serving over 18,000 clients globally.XM Success Consultant - LATAM EnterpriseWhy...

As a **Customer Success Director - Enterprise** at Backbase, you will play a pivotal role in deepening and expanding strategic partnerships with key enterprise customers across the region. As a trusted advisor, you'll be responsible for nurturing executive-level relationships, guiding customers through every phase of the Backbase journey, and collaborating...

**Zendesk is seeking a CX Associate Manager to join our Customer Experience, Strategy, and Innovation Team! This person will report to the Sr. Director of Customer Experience and play a critical role in supporting our ever evolving programs focused on the executive persona (both internally and externally). Your main focus will be related to helping our team...

Royal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world. We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico). Our business is BOOMING and we are...

About Crunchyroll, LLCWe are a leading provider of anime and manga content to over 100 million fans across 200+ countries and territories.Our mission is to help everyone belong by delivering high-quality experiences that connect our community with the stories and characters they love.As a forward-thinking company, we continually push the boundaries of...

Job OverviewWe are seeking a Customer Experience Director to lead our team in Mexico and Colombia, driving customer satisfaction and cost savings through strategic initiatives.This role requires collaboration with regional planning and T&D teams to define production, inventory, and airfreight strategies, ensuring timely and cost-effective fulfillment of...

Fluent or Native English written and spoken **(80% minimum)**: - Living in CDMX - Open to come to the office at least 3 days per week - Bachelor degree **Key Responsibilities** - Establish and develop understandings from our users; leverage communications to improve user experience - Facilitate communities (group of users) growth and activity - Communicate...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

Voyagu is a fast-paced, dynamic travel agency based in the US, with operational hubs in Mexico City and Warsaw.We're seeking a highly skilled Client Satisfaction Manager to lead our customer support team and drive exceptional service delivery.Key Responsibilities: Lead and mentor the customer support team to ensure high performance and excellent service...

General information- Country - Mexico - City - Mexico City - Department - Customer Relations - Job ID - 37177 - Description & Requirements- The Customer Experience Manager (CEM), Senior will build, develop, and mature multi-level customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to...

General information- Country - Mexico - City - Mexico City - Job ID - 42456 - Department - SaaS - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & RequirementsInfor Customer Experience Managers (CEMs) provide Infor customers with dedicated resources that will guide and help customers achieve maximum value...