Customer Experience Director

About the Role:We are seeking a seasoned Customer Experience Director to lead our team of Customer Service Supervisors in delivering exceptional customer experiences. With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable is an industry leader with a unique insight into the world of hospitality.In this role, you...

Job OverviewWe are seeking a Customer Experience Director to lead our team in Mexico and Colombia, driving customer satisfaction and cost savings through strategic initiatives.This role requires collaboration with regional planning and T&D teams to define production, inventory, and airfreight strategies, ensuring timely and cost-effective fulfillment of...

¿Sabías que en **dlR group** estamos redefiniendo cómo las empresas entienden a sus clientes? **Account Director Customer Experience** En **dlR group**, estamos en la búsqueda de un(a) profesional apasionado(a) y experimentado(a) para asumir el rol de **Account Director Customer Experience **en nuestro equipo de **Auditor Service**. Esta posición es...

Job OverviewWe are seeking a seasoned Customer Experience Director to lead our Service Delivery team in Mexico City.About the RoleThis is an exceptional opportunity for a results-driven professional to make a meaningful impact on customer satisfaction and loyalty.You will be responsible for developing and implementing strategies to improve customer...

About Crunchyroll, LLCWe are a leading provider of anime and manga content to over 100 million fans across 200+ countries and territories.Our mission is to help everyone belong by delivering high-quality experiences that connect our community with the stories and characters they love.As a forward-thinking company, we continually push the boundaries of...

Voyagu is a fast-paced, dynamic travel agency based in the US, with operational hubs in Mexico City and Warsaw.We're seeking a highly skilled Client Satisfaction Manager to lead our customer support team and drive exceptional service delivery.Key Responsibilities: Lead and mentor the customer support team to ensure high performance and excellent service...

OverviewKuehne+Nagel Mexico is a leading international logistics organization with a strong presence in Cuautitlan Izcalli. We are seeking an experienced Logistics Director - Customer Experience Expert to join our Business Unit Contract Logistics team.About the RoleThe successful candidate will be responsible for building strategic partnerships with key...

About the RoleWe are seeking an experienced Customer Service Director to join our team at AIG in Mexico. This is a critical role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.Job SummaryThe Customer Service Director will be responsible for leading a team of customer...

About the Role:This position will be based out of our office in Mérida, Mexico. Verato offers a comprehensive compensation package that includes stock options, year-end bonus, extra vacation time, and other benefits that go well beyond the standard.The ideal candidate will be responsible for developing, deploying, and enforcing best practices, procedures,...

About the Role:This position will be based out of our office in Mérida, Mexico. Verato offers a comprehensive compensation package that includes stock options, year-end bonus, extra vacation time, and other benefits that go well beyond the standard.The ideal candidate will have a proven track record of developing, deploying, and enforcing best practices,...

About the RoleAbb is seeking an experienced Customer Support Director to lead our customer support organization in San Luis Potosi, Mexico. As a key member of our leadership team, you will be responsible for driving strategic planning and operational excellence across our global customer support teams.Key ResponsibilitiesDevelop and implement initiatives to...

Sensient Technologies is a leading manufacturer and marketer of colors, flavors, and extracts. We employ advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals.As a CUSTOMER SERVICE DIRECTOR, you will play a crucial role...

OverviewQualtrics, a leading Experience Management category creator, seeks an exceptional professional to lead the setup and scaling of its Account Services team in the Americas. This is a new role that requires strategic vision, leadership expertise, and a customer-centric approach.Salary and BenefitsThe estimated salary for this position is...

En KARRI empresa Chilena de Logística, enfocados en la experiência del cliente final y en la tecnología, nos encontramos en búsqueda de un (a) Customer Experience. Funciones: - Apoyo a áreas de operaciones y Onboarding - Seguimiento a operadores nuevos para cumplir registro en apps o capacitaciones - Conexión con Operaciones para comunicar los nuevos...

About CrunchyrollWe are a leading platform for anime and manga enthusiasts worldwide, serving over 100 million fans across 200+ countries.Our mission is to create an inclusive community where everyone belongs, by delivering exceptional experiences through our content, events, and products.Job OverviewThis role offers the opportunity to lead our customer...

Overview: It is the responsibility of the Customer Service Supervisor to coordinate and guarantee 100% of the customer's requirements in the following areas: inventories, reception, shipments, conditioning, campaigns, transit monitoring, unloading of imports, updating of systems; and also coordinate planning with the internal team to meet the client's...

Exciting Opportunity at Dfo Global Performance Commerce LimitedWe are seeking a seasoned CUSTOMER SUPPORT DIRECTOR to lead our customer support team. The successful candidate will oversee and prioritize incoming support tickets, ensuring timely and effective resolution.Maintaining strong relationships with users is key. You will communicate ticket statuses...

Customer Success Director OpportunityWe're looking for a seasoned Customer Success Director to spearhead our customer success strategies at Graphite Growth, Inc. As a key member of our team, you'll develop and execute comprehensive customer success initiatives that drive value for our clients.Responsibilities:Develop and execute a customer success strategy...

Job DescriptionWe are seeking an exceptional Customer Service Director to join our team at IKEA. As a key member of our Customer Contact Centre, you will play a vital role in ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Your primary responsibility will be to gather specific information from our...

We are looking for a talented Customer Success Director to join our team in Mexico City, Mexico. This role will play a vital part in leading the CSP Managers and their teams to drive strategic direction and set them up for success both now and in the future.About the RoleThe ideal candidate will have a proven ability to lead a team through change and have a...