Customer Service Director

hace 1 mes


Reynosa, Tamaulipas, México Humaniq Headhunters A tiempo completo
Customer Service Manager

At Humaniq Headhunters, we are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.

Key Responsibilities:
  • Develop and maintain strong relationships with customers through effective communication and issue resolution.
  • Ensure that customer inquiries and issues are resolved promptly and efficiently.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Provide training and guidance to customer service representatives to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
  • 4-5 years of experience in customer service or a related field.
  • Proven track record of delivering exceptional customer service and resolving customer complaints.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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