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Multilingual Customer Service Professional
hace 1 mes
At SpotOn Corporate, we're empowering local businesses to thrive with cutting-edge payment and software technology. Our solutions encompass seamless point-of-sale systems, integrated restaurant management tools, and more.
We've received numerous accolades, including:
Named one of Fast Company's Most Innovative Companies
- Awarded Great Places to Work and Built In's Best Workplaces for three consecutive years
- Selected as the top-rated point-of-sale solution by Capterra users
We value collaboration and innovation, driving growth and making a positive impact together.
We seek a highly skilled **Multilingual Customer Service Professional** to join our team.
This role involves managing billing inquiries while delivering exceptional customer service.
As a Multilingual Customer Service Representative, you will be responsible for processing client requests accurately and efficiently.
We require someone with advanced English proficiency (C1), 1-3 years of customer service experience, and excellent interpersonal skills.
Key responsibilities include:
Managing client requests in a timely manner
- Providing superior customer service through verbal and written communication
- Focusing on problem-solving and handling high-pressure situations
- Building strong relationships with clients and colleagues to foster retention
- Collaborating closely with internal and external partners
Negotiable salary: $50,000 - $70,000 per annum.
