Multilingual Customer Support Representative

hace 2 semanas


Xico, México Tres R A tiempo completo
Job Overview

Tres R is seeking a highly skilled Multilingual Customer Support Representative to join our team in Miguel Hidalgo, Ciudad de México.

Key Responsibilities
  • Provide exceptional support for credit and collections areas, ensuring timely resolution of inquiries and complaints.
  • Communicate valuable information about account statements and payment dates to customers.
What We Offer

We offer a competitive salary package, including:

  • Base Salary: $14,720 + Up to 30% productivity bonuses ($6,000) Total potential of $20,720
  • Additional Bonuses:
    • $3,000 upon completing training
    • $3,000 after 90 days
  • Transportation Allowance
  • Immediate Legal Benefits
  • 100% Paid Training
  • Direct Hiring with the Company
Requirements

To be successful in this role, you will need:

  • Age: 20 to 45 years
  • Education: Completed high school diploma
  • Experience: 6 months in customer service, sales, and/or collections in a BILINGUAL CALL CENTER
  • English: C1 - Advanced
  • Travel Time: Maximum 60 minutes
  • Maximum Travel Cost: $50
Work Schedule

You will work Monday to Friday from 11:00 AM to 8:00 PM, with 5 days on and 2 days off (1 day during the week and 1 on the weekend).

Location

The job is based at Av. Marina Nacional, Tacuba, Miguel Hidalgo, 11410 Mexico City, CDMX.



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