Human Resources Operations Specialist

hace 1 semana


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

About the Role:

The Sr. Human Resources Assistant, Operations will play a critical role in supporting the Fulfillment Center Associates by providing strategic and hands-on Human Resources support. This position is responsible for executing people initiatives, providing excellent internal customer support, and driving HR functional excellence and process improvement.

Key Responsibilities:

  1. HRIS Management:
    1. Ensure data integrity in HRIS systems.
    2. Daily maintenance of HRIS systems: entering new employees, issuing time cards, and updating employee information, benefits enrollments, etc.
    3. Attendance tracking: coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets.
  2. Payroll Support:
    1. Coordinate shift managers, using labor-tracking tools, to ensure employees are on the correct schedule patterns.
    2. Completing and distributing reports as needed by managers and corporate offices. Provide frequent customer service regarding payroll, benefits, scheduling, etc.
  3. Administrative Support:
    1. Assist internal customers with benefits, orientation, and stock inquiries.
    2. Assist Recruiting/Safety Department, as necessary (new hire orientations, safety talks, interview loops and coordination).
    3. Conduct administration portion of new-hire orientation.
    4. Liaison with department managers and security for administration of badging process.
    5. Main responsible for tracking/reporting HR Metrics (Attendance, Attrition, Overtime, Connections, VTO).
    6. Complete employment and payroll verifications.
    7. Owner for all employee files administration. Make sure all employees are complete and scanned in Mydocs.
  4. Reporting and Analytics:
    1. Track turnover metrics for hourly associates, build and improve proper dashboards that provide visibility to different stakeholders.
    2. Partner with Clarity and QuickSight POCs in order to get through those platforms the split on reporting that business requires.
    3. Engagement budget, monthly provide visibility to HR and Finance of budget.

Requirements:

  • 1+ years of human resources functions experience
  • High school or equivalent

Preferred Qualifications:

  • Bachelor's degree or equivalent


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