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Inside Sales Team Leader
hace 2 meses
As a seasoned leader in Inside Sales, you will be responsible for driving sales strategies and executing plans to grow accounts, margin, and recruit new customers. You will provide guidance and leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality.
**Key Responsibilities:**
Direct the work of inside sales and counter personnel, providing coaching and mentoring on order entry, quotations, margin enhancement, problem-solving, and communication etiquette.
Take direction from branch management and communicate effectively with employees, assisting with team workload distribution and verifying attendance records.
Provide input on hiring matters, assist with performance appraisals, take direction on training and development of staff, and assist with disciplinary actions.
Analyze trends and provide input on branch action plans to correct issues, improve service, and optimize productivity.
Serve as liaison with suppliers for return authorizations and direct credit management in extension of credit and collection of accounts receivable claims and deductions.
Lead product training for the team and vendors.
**Requirements:**
A high school degree or equivalent is required, with a bachelor's degree preferred.
A minimum of 5 years of inside sales experience is necessary, along with knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
Strong verbal, written, analytical, persuasion, and interpersonal skills are essential, as well as excellent communication and computer skills.
Time management, teamwork, leadership, and flexibility are also critical components of this role.
This position requires 2-3 years of sales supervision experience and a strong understanding of electrical industry knowledge.
Occasional travel (0-25%) may be required.
This is an equal employment opportunity employer committed to diversity and inclusion.
