Customer Service Representative
hace 1 mes
Citi, a leading global bank, offers an exciting opportunity for a Customer Service Representative to join their team.
Salary: $55,000 - $65,000 per year (estimated)
Job Description:
In this entry-level position, you will provide administrative support and contribute to the growth of Citi as a valuable resource. As a Customer Service Representative, your focus will be on core competencies in Global Functions, Institutional Clients Group, Global Consumer Banking, or Enterprise O&T.
Responsibilities:
- Perform routine tasks and assignments under direct supervision with detailed procedures.
- Service a limited number of products or services.
- Apply knowledge of routine work area procedures.
- Complete standardized activities.
- Exchange basic information with other coworkers.
- Resolve task-related problems in straightforward situations.
- Select from a limited number of clearly defined options.
Required Skills and Qualifications:
- A GPA of 3.3 or above.
- Demonstrated analytical skills.
- Clear and concise written and verbal communication skills.
- Cooperation and focus in achieving group and client objectives.
- Innovative and creative problem-solving skills.
- Quick thinking and detail-oriented.
Education:
You are required to graduate with a Bachelor's or University degree, or equivalent experience or master's degree the following year.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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