Customer Service Representative
hace 1 semana
About the Role
Fastenal is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Mexicali, Mexico.
Job Summary
We are looking for a dynamic individual to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be responsible for assisting with sales, managing inventory, placing and fulfilling orders, receiving and shipping inventory, and performing deliveries using a company vehicle.
Key Responsibilities
- Assist customers with sales and inquiries
- Manage inventory levels and perform regular stock checks
- Place and fulfill orders in a timely manner
- Receive and ship inventory in accordance with company procedures
- Perform deliveries using a company vehicle, adhering to safety guidelines and regulations
Requirements
- Age 18 or older
- Possess a degree in Business/Marketing or related industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail, and sense of urgency
- Exhibit strong aptitude for sales and a desire to sell
- Highly motivated, self-directed, and customer service oriented
- Demonstrate ability to lift, slide, carry, and lower packages weighing 25-50lbs
- Ability to speak fluent Spanish and English
Benefits
- Competitive salary: $15,000-$18,000 per month
- Health and Life Insurance
- Savings Fund
- Food Voucher Program
- Paid vacation and holidays
About Us
Fastenal has grown from a single branch to a Fortune 500 company with over 3,200 locations worldwide. We believe in people's ability to accomplish remarkable things if given the opportunity. Our entrepreneurial culture challenges every employee to run their own business, create their own success, and advance to become company leaders.
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