Customer Service Advocate
hace 1 mes
**About the Role**
At Equivity, we're looking for a skilled Customer Service Advocate to support and provide solutions to our American clients through outbound calls.
This is a fantastic opportunity to join our team and make a positive difference in our industry by delivering exceptional results.
Responsibilities:
- Engage with clients via outbound calls to offer assistance and find solutions.
- Generate leads by promoting our services using effective soft sales techniques.
- Help resolve client issues while building long-term relationships.
- Participate in campaigns to generate leads through both soft sales and cold calling.
- Utilize technology to provide top-notch support and service.
The Ideal Candidate:
- Passionate about customer service and possessing a strong sales-oriented mindset.
- Previous experience in soft sales is a plus, along with some familiarity with cold calling.
- Prior experience in a call center environment is preferred.
- Strong written and spoken English skills (90% proficiency).
- Familiarity with Microsoft Office suite.
- Flexibility with shift availability.
What We Offer:
- Two shifts available: 6:00 am to 3:00 pm / 10:00 am to 6:00 pm, Monday to Friday.
- Salary: $15,000 pesos per month.
- Bonuses and incentives for outstanding performance.
- A dynamic company culture that values your ideas.
About Us:
We strive to create an inclusive work environment where every team member thrives. Our focus is on delivering exceptional results and making a positive impact in our industry.
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