Work from Home Opportunities in Customer Service

hace 2 semanas


Tlaquepaque, Jalisco, México Intouchcx A tiempo completo
About IntouchCX

We are a global leader in customer experience management, digital engagement, and technology solutions. Our team of 18,000+ experts has over 20 years of experience in providing remarkable customer experiences for the world's most innovative brands.

Our hybrid work model allows us to offer flexible schedules, enabling you to balance life and work effectively.

Job Details

**Full-time and Part-time Inbound Customer Service Representatives**

We are currently hiring for our Customer Service and Upselling Campaign in Guadalajara, Mexico. As a Customer Service Representative, you will be responsible for communicating with customers, resolving inquiries, and selling upgrades and add-ons.

**Key Responsibilities:**

  • Communicate product information to customers
  • Be an active listener and resolve customer inquiries
  • Improve customer service by selling upgrades and add-ons

**Requirements:**

  • Advanced English (80% spoken)
  • Intermediate computer skills
  • Able to work consistently ready and on time as scheduled

**Benefits:**

  • Flexible schedules
  • Competitive salary - up to $18,000 MXN per month
  • Campaign specific benefits, including industry-leading benefits from day 1, legal benefits, food vouchers, and savings fund
  • Amazing career growth opportunities
  • Paid in-person training

**Location:** Hybrid remote in 45601, Tlaquepaque, Jalisco, Mexico



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