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Regional Technical Support Specialist
hace 2 meses
Main Responsibilities
As a Technical Support Engineer for Imintech, you will be responsible for providing high-quality technical guidance and training to customers to resolve technical issues. You will build strong relationships with customers and managers, and provide in-house technical support to sales staff. You will also lead the design of technical programs for customers and continuously collect and provide feedback on customer and market demands for our products.
Key Responsibilities
- Conduct quality product training and technical guidance to customers to resolve technical problems
- Build quality relationships with customers and managers
- Provide in-house technical support to sales staff
- Lead the design of technical programs for customers
- Collect and provide feedback on customer and market demands for our products
Requirements
- Strong technical competency in Android POS or relevant experience
- Excellent written and spoken communication skills
- Ability to solve complex technical problems and simplify customer challenges
- Willingness to learn and patience when dealing with tight timelines
- Ability to serve both Spanish and English-speaking clients
