Technical Applications Analyst
hace 5 días
Citi is seeking a skilled Technical Applications Analyst to join our team. As a key member of our applications support group, you will play a vital role in ensuring the quality and timeliness of our services.
Responsibilities- Provide technical and business support for users of Citi Applications.
- Utilize good understanding of apps support procedures and concepts to field issues and queries from stakeholders.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
We are looking for a candidate with 2-5 years of experience in apps support procedures, concepts, and other technical areas. A strong background in ITIL foundation and process improvements is also required. Additionally, the ideal candidate should have basic business knowledge, financial markets, and products understanding.
EducationA Bachelor's/University degree or equivalent experience is necessary. Advanced English skills are preferred, along with knowledge in framework production support, programming (Java, C, C++), and issue tracking.
SalaryThe estimated salary for this position is $85,000 - $115,000 per annum, depending on location and experience.
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