Technical Applications Analyst

hace 5 días


Xico, México Citi A tiempo completo
About the Role

Citi is seeking a skilled Technical Applications Analyst to join our team. As a key member of our applications support group, you will play a vital role in ensuring the quality and timeliness of our services.

Responsibilities
  • Provide technical and business support for users of Citi Applications.
  • Utilize good understanding of apps support procedures and concepts to field issues and queries from stakeholders.
  • Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Requirements

We are looking for a candidate with 2-5 years of experience in apps support procedures, concepts, and other technical areas. A strong background in ITIL foundation and process improvements is also required. Additionally, the ideal candidate should have basic business knowledge, financial markets, and products understanding.

Education

A Bachelor's/University degree or equivalent experience is necessary. Advanced English skills are preferred, along with knowledge in framework production support, programming (Java, C, C++), and issue tracking.

Salary

The estimated salary for this position is $85,000 - $115,000 per annum, depending on location and experience.



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