Debt Recovery Specialist
hace 1 mes
About the Role:
We are seeking a diligent and results-driven Collections/ Customer Support Agent to join our team. As a Debt Recovery Specialist, you will play a crucial role in maintaining positive relationships with clients while effectively recovering outstanding balances.
Responsibilities:
- Contacting debtors:_
- Initiate contact with debtors through phone calls.
- Conversational English and comprehension is required.
- Clearly communicate the nature of the debt and establish a cooperative dialogue.
- Negotiating payment plans:_
- Assess the financial situation of debtors and negotiate realistic and achievable payment plans.
- Provide information on alternative payment options to facilitate debt resolution.
- Documentation and Reporting:_
- Maintain accurate and detailed records of all communication with debtors.
- Generate reports on collections activities, outstanding balances, and progress towards collection goals.
- Compliance:_
- Ensure compliance with relevant laws and regulations governing debt collection practices.
- Follow ethical and legal standards in all interactions with debtors.
- Customer Service:_
- Address debtor inquiries and concerns in a professional and courteous manner.
- Provide assistance and guidance to help debtors understand their financial obligations.
Qualifications:
- High school diploma or equivalent; college degree is a plus.
- Proven experience as a customer service agent.
- Some understanding of debt collections is preferred.
- Experience with SAP, or other CRMs is a Plus.
- Excellent negotiation and communication skills.
- Ability to work independently and as part of a team.
- Proficient in using collection software and Microsoft Office Suite.
Benefits:
- Competitive salary and performance-based incentives.
- Professional development opportunities.
Requirements:
This is a full-time position with a competitive salary range of $10,000.00 - $11,000.00 per month. The working hours are 8 hours a day, Monday to Friday, with free beverages provided.
-
Collection Specialist Lead
hace 1 mes
Xico, México Didi Global A tiempo completoAbout Didi Global Inc.Didi Global Inc. is the leading mobility technology platform, offering a wide range of app-based services across Asia-Pacific, Latin America, and Africa, including ride hailing, taxi hailing, chauffeur, hitch, and other shared mobility solutions. We strive to create better life experiences and greater social value through our use of AI...
-
Senior Debt Recovery Specialist
hace 3 semanas
Xico, México Hootsuite A tiempo completoHootsuite is a rapidly growing technology company seeking an experienced Senior Debt Recovery Specialist to join our team.**Job Summary:**We are looking for a highly motivated and results-driven individual to manage our debt recovery process, ensuring timely payments from customers while maintaining positive relationships.**Key Responsibilities:**- Establish...
-
Senior Debt Recovery Attorney
hace 2 semanas
Xico, México Aventus Mexico A tiempo completoJob DescriptionAventus Mexico is seeking a highly skilled Senior Debt Recovery Attorney to manage and oversee the legal aspects of debt recovery and collections processes in Mexico. This role involves providing expert legal advice, managing disputes related to collections, and supporting the organization in recovering outstanding debts while maintaining...
-
Debt Collection Agent Recruiter Specialist
hace 7 días
Xico, México Reach International Consulting A tiempo completoSenior Recruitment Specialist for Debt RecoveryWe are seeking an experienced professional from the debt recovery industry in Mexico to fill a key role at Reach International Consulting.Key Responsibilities:Recruit, interview and onboard new debt collection agentsManage agent performance, training and dismissal activitiesDesign and implement performance...
-
Debt Recovery Quality Assurance Specialist
hace 3 semanas
Xico, México Tk Recruitment A tiempo completoAbout Tk Recruitment">We are seeking a highly skilled Call Quality Analyst to join our team in a rapidly growing FinTech company dedicated to revolutionizing financial services. Our client is committed to maintaining ethical debt collection practices while maximizing the recovery of outstanding debts.The Role: As a Debt Recovery Quality Assurance Specialist,...
-
Debt Recovery Manager for Mexico Operations
hace 1 mes
Xico, México Reach International Consulting A tiempo completoAbout the Role:We are seeking an experienced Debt Recovery Manager to lead our team in Mexico. As a manager, you will be responsible for working alongside our growing team of agents to ensure that customer debt is accurately captured, managed and recovered according to industry best practice.Key Responsibilities:Work closely with HQ to establish annual...
-
Debt Recovery Lawyer for Credit and Collections
hace 1 semana
Xico, México Credito365 A tiempo completoCredito365 is seeking a highly skilled Debt Recovery Lawyer for Credit and Collections to join our team in Mexico. This role will involve managing and overseeing the legal aspects of debt recovery and collections processes, ensuring compliance with applicable laws and regulations.About the Role:We are looking for an experienced lawyer with strong knowledge...
-
Debt Recovery Senior Manager
hace 3 semanas
Xico, México Citi A tiempo completoAbout this role:">We are seeking a Debt Recovery Senior Manager to join our team at Citi, responsible for supervising a medium-sized team focused on aged debt recovery. The ideal candidate will have 2-5 years of experience in a related role and previous people management experience.Responsibilities:">">Supervise a team responsible for recovering aged debts,...
-
Collection Specialist
hace 1 mes
Xico, México American Telemarketing Solutions A tiempo completoDebt Collection SpecialistWe are seeking a diligent and results-driven Collections/ Customer Support Agent to join our team.The Agent plays a crucial role in maintaining positive relationships with clients while effectively recovering outstanding balances.**Responsibilities**: Contacting Debtors:_- Initiate contact with debtors through phone calls.-...
-
Financial Recovery Specialist
hace 1 mes
Xico, México Quantum A tiempo completoAbout Quantum Financial TechnologiesJob Summary:We are seeking a highly skilled Financial Recovery Specialist - Collections to join our team. As a collections professional, you will be responsible for managing past-due accounts, working with borrowers to resolve delinquent loans, and helping to recover outstanding balances.Key Responsibilities:Monitor and...
-
Debt Recovery Specialist
hace 1 mes
Xico, México Hubtek Llc Mexico A tiempo completoHubtek is a company that prioritizes young talent and aims to support the development of its employees through learning experiences and growth opportunities. We offer our services in three key areas: Talent, Technology, and Training.The Debt Collector role involves executing the collection process to ensure high productivity, quality, and timely fulfillment...
-
Debt Recovery Quality Assurance Specialist
hace 3 semanas
Xico, México Tk Recruitment A tiempo completoJob DescriptionCompany Overview:Tk Recruitment is a FinTech dedicated to revolutionizing financial services, and we're seeking a highly skilled Call Quality Analyst with experience in outsourced call center environments.Salary: $60,000 - $80,000 per annum, negotiable based on experience.The RoleThe Call Quality Analyst in our Debt Reminding department will...
-
Financial Recovery Manager
hace 7 días
Xico, México Reach International Consulting A tiempo completoWe are seeking a seasoned professional to join our team at Reach International Consulting as a Financial Recovery Manager. The ideal candidate will have a background in loan-lenders, credit providers, or debt collection agencies in Mexico.Key ResponsibilitiesCollaborate with our team to ensure accurate customer debt capture, management, and recovery...
-
Credit Recovery Specialist
hace 1 mes
Xico, México Citi A tiempo completoCredit Recovery Specialists at Citi play a vital role in managing client portfolios and ensuring timely debt regularization. This position requires effective communication skills, as you will interact with clients via phone to provide information about their credit and debt status.**Key Responsibilities:**Carry out collections management on the client...
-
Multilingual Financial Recovery Specialist
hace 1 mes
Xico, México Quantum A tiempo completoJob SummaryWe are seeking a skilled Multilingual Financial Recovery Specialist to join our team at Quantum Financial Technologies. As a key member of our collections team, you will be responsible for managing delinquent accounts and working with borrowers to resolve past-due balances.The ideal candidate will possess excellent communication skills, both...
-
Debt Resolution Specialist
hace 1 mes
Xico, México Charter Mercantile Agency A tiempo completoAbout Charter Mercantile AgencyCharter Mercantile Agency is a leading Receivables Management Company, specializing in both digital and traditional debt collections, serving a diverse clientele across the United States.Job Summary:We are seeking highly skilled Remote Debt Collection Specialists to support our US clients in Collections. As a key member of our...
-
Trade Recovery Specialist
hace 1 mes
Xico, México Mexico Business A tiempo completoDiscover your potential with IA Group, a leading firm in claim investigation and recovery. Our team of specialized lawyers and legal advisers deliver exceptional services to credit-insurance companies worldwide.We are looking for a motivated Trade Recovery Specialist to join our Mexico City branch. In this role, you'll play a pivotal part in securing claim...
-
Debt Resolution Specialist
hace 2 días
Xico, México Charter Mercantile Agency A tiempo completoAbout Charter Mercantile AgencyCharter Mercantile Agency is a reputable Receivables Management Company specializing in digital and traditional debt collections, serving diverse clients across the United States.Salary Range: $18,000.00 - $22,000.00 per monthJob Overview: We are hiring Remote Debt Collection Specialists to support our US clients in...
-
Senior Debt Operations Specialist, Latin America
hace 5 días
Xico, México Everywhere A tiempo completoAbout EverywhereEverywhere is a fintech startup backed by North American investors that empowers companies to grow by democratizing access to institutional debt.Estimated Salary: $80,000 - $110,000 per yearWe are building tools that modernize how companies raise and manage debt, lowering the barriers to entry to the $7 trillion specialty finance and...
-
Business Operations Recovery Specialist
hace 1 mes
Xico, México Citi A tiempo completoAbout the JobCiti is seeking a highly skilled Business Operations Recovery Specialist to join our team. This role will play a critical part in ensuring the quality of tasks or services provided, working under little to no direct supervision.ResponsibilitiesThis position requires the ability to perform relatively complex assignments and has direct impact on...