Customer Service Expert

hace 4 semanas


Monterrey, Nuevo León, México Regal Rexnord A tiempo completo

Job Title: Career Opportunities as Customer Service Expert

\helpers>

About Regal Rexnord:

\helpers>

At Regal Rexnord, we operate in a diverse range of end markets that benefit from meaningful secular demand tailwinds. Our sectors include factory automation, food and beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

\helpers>

Estimated Salary Range: $65,000 - $85,000 per year

\helpers>

Job Description:

\helpers>
  • \helpers>
  • Resolve customer inquiries and concerns in a timely and satisfactory manner, adhering to customer specifications and ensuring continuous improvement.\helpers>
  • Ensure accuracy and consistency in quotes provided to customers and follow up on their needs.\helpers>
  • Address complex customer issues and provide warranty support.\helpers>
  • Collaborate with the sales team and customers to resolve issues and balance customer satisfaction and cost within warranty policy boundaries.\helpers>
  • Offer guidance to account managers on product pricing, sourcing, and distribution methods.\helpers>
\helpers>

Required Skills and Qualifications:

\helpers>
  • \helpers>
  • Bachelor's degree in Business Administration, International Commerce, Engineering, or a related field.\helpers>
  • At least 1+ years of experience in a similar role.\helpers>
  • Green Belt Certification is preferred.\helpers>
  • Proficiency in Microsoft Office products and ERP systems (Oracle preferred).\helpers>
  • Excellent interpersonal and written communication skills.\helpers>
\helpers>

Language Requirement: Bilingual (Spanish and English)

\helpers>

Travel Percentage: 40%


  • Customer Service Expert

    hace 4 semanas


    Monterrey, Nuevo León, México Uline A tiempo completo

    At Uline, we're committed to delivering exceptional customer experiences that exceed expectations.We're currently seeking a Customer Service Representative to join our team in Monterrey, Mexico. This role offers an exciting opportunity to work with a dynamic team, deliver world-class service, and contribute to the company's continued growth.As a Customer...


  • Monterrey, Nuevo León, México Diageo A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Business Development Expert to join our team in Mexico City. As a key member of our organization, you will play a crucial role in delivering exceptional customer service and driving business growth.Job DescriptionThe Customer Service Business Development Expert will be responsible for:Providing...


  • Monterrey, Nuevo León, México Hempel A tiempo completo

    Unlock a Career in Marine Customer ServiceHempel is seeking a dedicated and skilled Customer Service Representative to join our dynamic Marine segment team.This exciting opportunity offers the chance to work with a global leader in protective coatings, delivering exceptional service to marine customers and contributing to the company's success.We're looking...


  • Monterrey, Nuevo León, México Fronius A tiempo completo

    Fronius is seeking a highly skilled and experienced Global Service Delivery Expert to join our team.As a key member of our service team, you will be responsible for delivering exceptional customer service and support.Key responsibilities include:Providing fully documented service work in the associated IT system, supported by service and work...


  • Monterrey, Nuevo León, México Worldwide Express A tiempo completo

    Customer Service Billing Resolution ExpertThe Billing Dispute Specialist plays a crucial role in delivering exceptional customer service by effectively resolving billing disputes and inquiries. This individual will work closely with customers, internal employees, and carrier partners to provide detailed explanations, suggestions, and solutions.Main...


  • Monterrey, Nuevo León, México Optimas Solutions A tiempo completo

    At Optimas Solutions, we are currently seeking a highly motivated and driven professional to join our team as a Customer Service Team Lead.Key responsibilities for this role include:Providing expert advice and strategic input to assist in problem solving and decision making.Working with the CS Manager to provide necessary reporting and critical feedback...


  • Monterrey, Nuevo León, México Engineeringuk A tiempo completo

    We are seeking a highly skilled Customer Service Ambassador to join our Engineeringuk team. As a key member of our customer support department, you will play a crucial role in delivering exceptional service and ensuring customer satisfaction.The ideal candidate will have a strong background in customer service, with experience in resolving complex issues and...


  • Monterrey, Nuevo León, México Uline A tiempo completo

    OverviewUline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Salary: Pay from $32,000 to $34,400 pesos per month in the Monterrey Branch.About the RoleWe're seeking a skilled Customer Service Representative to join our team. As a Customer Service...


  • Monterrey, Nuevo León, México Rs Americas A tiempo completo

    About RS AmericasRS Americas is a leading industrial products and solutions provider, serving customers across the manufacturing, maintenance, and repair industries.We offer an extensive range of over 750,000 stocked products, providing global access to our customers. Our team of experts delivers solutions to resolve customer challenges through design,...


  • Monterrey, Nuevo León, México Fedex Express Lac A tiempo completo

    Job Description: We are seeking a skilled Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service to meet and exceed customer...


  • Monterrey, Nuevo León, México Citi A tiempo completo

    The role of a Customer Service Representative at Citi involves executing customer service activities with adherence to the company's policies and guidelines. This position is responsible for resolving client inquiries, providing on-going support, and ensuring excellent customer experience.Key Responsibilities:• Conduct client verifications, address...


  • Monterrey, Nuevo León, México Tata Consultancy Services (Tcs) A tiempo completo

    About TCSTata Consultancy Service (TCS) is a leading IT service consulting and business solution provider that partners with large businesses in their transformation journeys.Title: Customer Service RepresentativeKey Responsabilities:Providing excellent customer serviceResponding to customer inquiriesResolving customer issuesRequirements:Good knowledge of...


  • Monterrey, Nuevo León, México Afni, Inc. A tiempo completo

    Job SummaryThe Client Solutions Manager will oversee and develop a team of customer service representatives. The successful candidate will drive performance, build a high-performing team, and help develop individual skills to achieve exceptional results.Main Responsibilities:Work with a team of individuals to help them reach their full potential.Manage a...


  • Monterrey, Nuevo León, México Search Rh A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced customer service representative to join our team at Search Rh. As a key member of our on-site customer service area, you will be responsible for providing exceptional support to clients remotely.Key ResponsibilitiesInstruct clients on software installation processes and maintenance...


  • Monterrey, Nuevo León, México Uline A tiempo completo

    Position DetailsAs a Customer Service Representative at Uline, you will be responsible for providing exceptional customer service to our clients. Your role will involve answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat.Resolve customer issues in a...


  • Monterrey, Nuevo León, México Rsgroup A tiempo completo

    About RS GroupAt RS Group, we're the digital destination for product and service solutions to help our customers with the maintenance, repair, and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Our team of experts deliver solutions to resolve our customer's challenges across design,...


  • Monterrey, Nuevo León, México Heineken International B.V. A tiempo completo

    Key Responsibilities:• Answering calls and providing exceptional customer service.• Managing customer service campaigns to ensure committed service levels are met.• Leading the work team in matters of leave, vacations, and performance management.About the Role:This is a challenging and rewarding role that requires strong leadership and communication...


  • Monterrey, Nuevo León, México MAHLE A tiempo completo

    Customer Service RoleEnsure timely and accurate receipt of customer requirements, guaranteeing reliability and records in the SAP system.Monitor and improve performance and delivery ratings with each client, aligning with Mahle's objectives.Supervise EDI personnel to meet shipping objectives and report on customer service performance indicators.Manage...


  • Monterrey, Nuevo León, México Afni A tiempo completo

    About the Role\helpersof Afni, we are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients. This is an exciting opportunity to work with a dynamic team and make a real impact in the lives of our customers....

  • Customer Service Liaison

    hace 4 semanas


    Monterrey, Nuevo León, México MAHLE A tiempo completo

    At MAHLE, we are seeking a skilled Customer Service Specialist to join our team.About the RoleThe primary responsibility of this position is to ensure timely and accurate receipt of customer requirements.You will be responsible for guaranteeing the reliability and records of customer requirements in our SAP system, ensuring seamless performance and delivery...