Customer Service Specialist
hace 1 mes
Customer Service Role
- Ensure timely and accurate receipt of customer requirements, guaranteeing reliability and records in the SAP system.
- Monitor and improve performance and delivery ratings with each client, aligning with Mahle's objectives.
- Supervise EDI personnel to meet shipping objectives and report on customer service performance indicators.
- Manage customer supply systems for automotive clients, including Nissan, VW, Chrysler, Ford, GM, Jatco, Mercedes, and Toyota.
Required Skills
- 4-5 years of experience in a related field.
- English fluency.
- SAP knowledge is strongly preferred.
- Automotive experience, with at least 2 years of experience.
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