Global IT Support Specialist

hace 1 mes


Xico, México Vestas A tiempo completo
About Vestas

Vestas is a pioneering energy company specializing in sustainable energy solutions. With a strong track record of designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore, we have installed more wind power than anyone else globally.

As a leader in the industry, we aim to design new solutions and technologies to create a more sustainable future. With 173 GW of wind power installed worldwide and over 40 years of experience, we have an unmatched expertise in wind energy.

Salary and Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, depending on location and experience.

In addition to a lucrative salary, you will enjoy a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Job Description

**Responsibilities**

You will be supporting users working in multiple locations, providing daily maintenance of the IT infrastructure, and handling stock at various sites.

**Key Responsibilities:**

  • Handle stock at MX-Ciudad location and swap stock at other LATAM North sites for PCs, accessories, tablets, mobile phones, and ensure reuse where possible
  • Meetings rooms, printers, network/office patching, and site-specific documentation creation and maintenance
  • Ensure sites are set up and maintained according to Vestas Global standards

**Collaboration and Communication**

You will work closely with local stakeholders, responsible colleagues, and other departments in the DS organization to ensure follow-up and adherence to Vestas standards.

**Travel Requirements**

As part of a regional team, travel will be required for normal operation and project work.

Required Skills and Qualifications

**Essential Skills:**

  • Experience with Windows client and server OS
  • Experience working in global standard corporate client infrastructure environment
  • Experience with network equipment, network patching, fiber/copper cabling, and wireless HP/Cisco-network

**Desirable Skills:**

  • Familiarity with server raids disks, UPS systems, and configuration/programs
  • Understanding of standardized centralized infrastructure requirements
  • ITIL fundamentals knowledge and experience with Service-now ticket system
Become Part of Our Team

Join us at Vestas, where you will be exposed to a variety of tasks for infrastructure projects, work with vendors, internal architects, and collaborate with colleagues across departments.

We value diversity, equity, and inclusion, and strive to create an environment that acknowledges and harvests different experiences, skills, and perspectives.


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