CRM Business Development Specialist

hace 1 día


Xico, México Apple Inc. A tiempo completo

**About the Role**

We are seeking a highly motivated and experienced CRM Business Development Specialist to join our team at Apple Inc. As a key member of our sales team, you will be responsible for managing key accounts across Mexico and Colombia, driving the performance of Apple products across sales channels.

**Key Responsibilities**

  • Manage key accounts with a CRM strategy to negotiate, plan, and execute business management projects.
  • Partner closely with account executives to identify CRM opportunities and implement a strategy to support account plans and forecasts.
  • In partnership with the marketing team, manage marketing budgets and plan advertising campaigns and approve creatives.
  • Create business briefs for the marketing team to translate requirements into creative partner campaigns.
  • Develop and implement business management programs taking advantage of partner CRM tools and capabilities.
  • Build insights and optimize partner campaigns to improve results, focusing on customer experience data and campaign results.

**Requirements**

  • 7+ years of relevant experience driving business management projects and sales growth, preferably with CRM or growth marketing responsibility.
  • Previous experience in digital commerce, retail media, or loyalty programs is preferred.
  • Experience managing external partners, driving negotiation, and implementation of programs and business projects from concept to execution, to reporting and optimization.
  • Strong problem-solving skills to identify critical issues and opportunities, evaluate options, and provide clear recommendations for sales growth.
  • Strong analytical ability to transform key performance indicators (KPIs) into actionable insights.
  • Demonstrated knowledge of business management and customer data (audience profile, segmentation, reach, impression, open rate, click-through rates, conversion).
  • Detail-oriented with the ability to manage multiple tasks concurrently.
  • Excellent interpersonal skills.
  • Fluency in English and Spanish is required.
  • Proficiency in large-scale data analysis; expert Excel and Tableau skills are required.


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